check before: 2025-02-01
Product:
Exchange, Microsoft 365 Apps, Outlook
Platform:
Online, US Instances, Windows Desktop, World tenant
Status:
In development
Change type:
Feature update, User impact
Links:
Details:
New Outlook for Windows users will be able to group messages as a conversation for emails within Outlook Data File (.pst or Personal Storage Table file). Future releases of new Outlook for Windows will expand the support for .pst file capabilities.
This message is associated with Microsoft 365 Roadmap ID 479412.
[When this will happen:]
Targeted Release: We will begin rolling out early February 2025 and expect to complete by mid-March 2025.
General Availability (Worldwide): We will begin rolling out mid-March 2025 and expect to complete by early April 2025.
General Availability (GCC): We will begin rolling out early April 2025 and expect to complete by early May 2025
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2025-02-07
updated:
2025-02-07
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration due to the new grouping feature for emails in .pst files, leading to potential miscommunication or missed messages if they are not adequately informed about the change.
- roles: End Users, IT Support Staff
- references: https://learn.microsoft.com/en-us/microsoft-365/roadmap/479412-outlook-group-messages-as-conversation-for-pst-files-in-new-outlook-for-windows?view=o365-worldwide
Increased Support Requests
The introduction of the new feature without prior preparation may lead to an increase in support requests from users who are unfamiliar with the changes, impacting IT support resources.
- roles: IT Support Staff, Help Desk Personnel
- references: https://learn.microsoft.com/en-us/microsoft-365/roadmap/479412-outlook-group-messages-as-conversation-for-pst-files-in-new-outlook-for-windows?view=o365-worldwide
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 month ago
