MC997579 – Microsoft Viva Engage on the web: New way to access to “Delegate management” feature (archived)

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check before: 2025-01-15

Product:

Microsoft Viva, Microsoft Viva Engage, Teams

Platform:

Mac, Online, Web, World tenant

Status:

Change type:

Feature update, User impact

Links:

Details:

Before this rollout, users accessed the Delegate management feature for Microsoft Viva Engage on the web and Viva Engage in Microsoft Teams from different locations: The gear icon in Viva Engage on the web and the three-dot overflow menu in Teams. After this rollout, users can access the Delegate management feature in Viva Engage on the web from the three-dot overflow menu next to their profile picture, just like they do in Viva Engage in Teams for Windows and Mac desktops.
[When this will happen:]
General Availability (Worldwide): Available now (since mid-January 2025).

Change Category:
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Scope:
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Release Phase:

Created:
2025-02-05

updated:
2025-02-05

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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Pictures

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summary for non-techies**

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Direct effects for Operations**

User Interface Change
Users may be confused by the change in location for accessing the Delegate management feature, leading to potential frustration and decreased productivity as they adapt to the new interface.
   - roles: End Users, Support Staff
   - references: https://support.microsoft.com/topic/delegation-in-viva-engage-2f0a64a3-c5c0-45cd-b3f1-e1e06732f89f

Documentation and Training Needs
Existing documentation may become outdated, requiring updates to training materials and user guides, which could lead to misinformation and improper use of the feature until updated.
   - roles: Training Coordinators, IT Support
   - references: https://support.microsoft.com/topic/delegation-in-viva-engage-2f0a64a3-c5c0-45cd-b3f1-e1e06732f89f

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 1 week ago

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