MC994283 – Microsoft Purview | Data Connectors – Microsoft partner data connectors for T-Mobile and HKCSL

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check before: 2025-02-01

Product:

Microsoft 365 suite, Purview Communication Compliance

Platform:

mobile, Online, US Instances, Web, World tenant

Status:

In development

Change type:

New feature, Admin impact

Links:

477365

Details:

TeleMessage data connectors for T-Mobile and Hong Kong CSL (HKCSL) mobile networks will soon be available. These connectors will allow organizations to import and archive SMS and MMS data from the respective mobile networks to the Microsoft 365 environment.
This message is associated with Microsoft 365 Roadmap ID 477365.
[When this will happen:].
General Availability (Worldwide, GCC): We will begin rolling out early February 2025 and expect to complete by late February 2025.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-02-01

updated:
2025-02-01

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

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Direct effects for Operations**

Data Privacy Concerns
The introduction of third-party data connectors may lead to potential data privacy issues, as SMS and MMS data will be stored outside of the Microsoft 365 infrastructure, which may not comply with local data protection regulations.
   - roles: Compliance Officer, Data Protection Officer
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=477365, https://learn.microsoft.com/purview/archive-third-party-data

User Experience Disruption
Users may experience confusion or disruption if they are not informed about the automatic rollout of the new data connectors, leading to potential issues with accessing their SMS and MMS data.
   - roles: End User, IT Support Specialist
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=477365, https://learn.microsoft.com/purview/archive-third-party-data

Compliance and Legal Risks
Without proper preparation and notification, organizations may face compliance risks if they fail to apply necessary retention policies and litigation holds on the newly ingested data, potentially leading to legal repercussions.
   - roles: Compliance Officer, Legal Advisor
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=477365, https://learn.microsoft.com/purview/archive-third-party-data

Configutation Options**

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Opportunities**

Enhanced Compliance and Data Management
The integration of SMS and MMS data from T-Mobile and HKCSL into Microsoft 365 will allow organizations to utilize Purview features such as Litigation Hold and retention policies, enhancing compliance with legal and regulatory requirements. This can lead to improved risk management and data governance.
   - next-steps: Assess current compliance requirements and align them with the capabilities of Microsoft Purview. Train compliance officers on how to utilize the new features effectively.
   - roles: Compliance Officers, Legal Teams, Data Governance Managers
   - references: https://learn.microsoft.com/purview/archive-third-party-data, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=477365

Streamlined Data Retrieval Processes
With SMS and MMS data being archived in user mailboxes, it simplifies the retrieval process for audits and investigations. This centralization reduces the time and effort needed to gather data from disparate systems.
   - next-steps: Develop a standard operating procedure (SOP) for retrieving SMS/MMS data for audits. Ensure that IT and compliance teams are trained on the new retrieval processes.
   - roles: IT Administrators, Compliance Officers, Audit Teams
   - references: https://learn.microsoft.com/purview/archive-third-party-data, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=477365

User Awareness and Training
As the new data connectors are implemented automatically, it is crucial to inform users about the changes and how their SMS and MMS data will be managed. This can enhance user experience and trust in the organization’s data handling practices.
   - next-steps: Create and distribute communication materials that explain the changes. Schedule training sessions to educate users on the implications of the new data management practices.
   - roles: HR Managers, Training Coordinators, IT Support Teams
   - references: https://learn.microsoft.com/purview/archive-third-party-data, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=477365

Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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