check before: 2025-02-01
Product:
Microsoft 365 suite, Purview Communication Compliance
Platform:
mobile, Online, US Instances, Web, World tenant
Status:
In development
Change type:
New feature, Admin impact
Links:

Details:
TeleMessage data connectors for T-Mobile and Hong Kong CSL (HKCSL) mobile networks will soon be available. These connectors will allow organizations to import and archive SMS and MMS data from the respective mobile networks to the Microsoft 365 environment.
This message is associated with Microsoft 365 Roadmap ID 477365.
[When this will happen:].
General Availability (Worldwide, GCC): We will begin rolling out early February 2025 and expect to complete by late February 2025.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2025-02-01
updated:
2025-02-01
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
linked item details
XXXXXXX ... free basic plan only
summary for non-techies**
XXXXXXX ... free basic plan only
Direct effects for Operations**
Data Privacy Concerns
The introduction of third-party data connectors may lead to potential data privacy issues, as SMS and MMS data will be stored outside of the Microsoft 365 infrastructure, which may not comply with local data protection regulations.
- roles: Compliance Officer, Data Protection Officer
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=477365, https://learn.microsoft.com/purview/archive-third-party-data
User Experience Disruption
Users may experience confusion or disruption if they are not informed about the automatic rollout of the new data connectors, leading to potential issues with accessing their SMS and MMS data.
- roles: End User, IT Support Specialist
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=477365, https://learn.microsoft.com/purview/archive-third-party-data
Compliance and Legal Risks
Without proper preparation and notification, organizations may face compliance risks if they fail to apply necessary retention policies and litigation holds on the newly ingested data, potentially leading to legal repercussions.
- roles: Compliance Officer, Legal Advisor
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=477365, https://learn.microsoft.com/purview/archive-third-party-data
Configutation Options**
XXXXXXX ... paid membership only
Opportunities**
Enhanced Compliance and Data Management
The integration of SMS and MMS data from T-Mobile and HKCSL into Microsoft 365 will allow organizations to utilize Purview features such as Litigation Hold and retention policies, enhancing compliance with legal and regulatory requirements. This can lead to improved risk management and data governance.
- next-steps: Assess current compliance requirements and align them with the capabilities of Microsoft Purview. Train compliance officers on how to utilize the new features effectively.
- roles: Compliance Officers, Legal Teams, Data Governance Managers
- references: https://learn.microsoft.com/purview/archive-third-party-data, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=477365
Streamlined Data Retrieval Processes
With SMS and MMS data being archived in user mailboxes, it simplifies the retrieval process for audits and investigations. This centralization reduces the time and effort needed to gather data from disparate systems.
- next-steps: Develop a standard operating procedure (SOP) for retrieving SMS/MMS data for audits. Ensure that IT and compliance teams are trained on the new retrieval processes.
- roles: IT Administrators, Compliance Officers, Audit Teams
- references: https://learn.microsoft.com/purview/archive-third-party-data, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=477365
User Awareness and Training
As the new data connectors are implemented automatically, it is crucial to inform users about the changes and how their SMS and MMS data will be managed. This can enhance user experience and trust in the organizationâs data handling practices.
- next-steps: Create and distribute communication materials that explain the changes. Schedule training sessions to educate users on the implications of the new data management practices.
- roles: HR Managers, Training Coordinators, IT Support Teams
- references: https://learn.microsoft.com/purview/archive-third-party-data, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=477365
Potentional Risks**
XXXXXXX ... paid membership only
Data Protection**
XXXXXXX ... paid membership only
IT Security**
XXXXXXX ... paid membership only
Hypothetical Work Council Statement**
XXXXXXX ... paid membership only
DPIA Draft**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
Last updated 5 days ago