MC993227 – Microsoft Teams: Native Bluetooth call controls using hands-free protocol for multiple peripheral devices

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check before: 2025-03-01

Product:

Teams

Platform:

Online, US Instances, Windows Desktop, World tenant

Status:

Launched

Change type:

New feature, User impact

Links:

475853

Details:

Coming soon for Microsoft Teams: When you have several peripheral devices connected to Teams, the one you use to answer a call will temporarily become the main device that will sync with Teams when using the device's buttons. After the call, the original device selected in Teams settings will take over again as the main device. After this rollout, users can use multiple native Bluetooth devices can be confident that call controls will function correctly with all of them.
This message applies to Teams for Windows desktop.
This message is associated with Microsoft 365 Roadmap ID 475853.
[When this will happen:]
Targeted Release: We will begin rolling out early March 2025 and expect to complete by late March 2025.
General Availability (Worldwide, GCC, GCC High): We will begin rolling out mid-March 2025 and expect to complete by mid-April 2025.

Change Category:
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Scope:
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Release Phase:
Standard Release

Created:
2025-01-31

updated:
2025-02-01

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

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Direct effects for Operations**

Device Switching Confusion
Users may experience confusion when switching between multiple Bluetooth devices during calls, leading to potential missed calls or inability to answer calls promptly.
   - roles: End Users, IT Support Staff
   - references: https://learn.microsoft.com/microsoftteams/devices/usb-devices?tabs=usb, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=475853

Documentation and Training Gaps
Lack of updated documentation and training for users on the new functionality may result in improper usage and frustration, impacting overall user experience.
   - roles: End Users, Training Coordinators
   - references: https://learn.microsoft.com/microsoftteams/devices/usb-devices?tabs=usb, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=475853

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-02-01MC Feature StatusRolling outLaunched

Last updated 2 weeks ago

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