MC993078 – Microsoft 365 Copilot: Maintaining the agent extensibility setting

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check before: 2025-02-01

Product:

Copilot, Exchange, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot

Platform:

Online, World tenant

Status:

Change type:

Feature update, Admin impact

Links:

MC990963

Details:

In MC928045 Update on Controls for Agents in Microsoft 365 Copilot (November 2024), we announced the upcoming removal of the Microsoft Copilot extensibility preview control. In response to customer feedback, the control will remain a production setting and exit preview to aid your management of agents and Copilot extensibility.
In addition to maintaining this setting, Microsoft is committed to improving your ability to manage agents through improved reporting (including Shared agents) and more granular agent controls including agent metadata, shared agent inventory and blocking ability (refer to MC990963 Microsoft 365 admin center: Enhancements to Integrated apps page, January 2025) and environment-based controls in the Microsoft Power Platform admin center.
[When this will happen:]
Access to the current control will remain in effect and the preview badging of the control will be removed in February 2025.

Change Category:
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Scope:
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Release Phase:

Created:
2025-01-31

updated:
2025-01-31

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

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Direct effects for Operations**

Removal of Copilot Extensibility Preview Control
Without preparation, users may experience confusion or disruption in their workflows due to the sudden change in agent management capabilities, leading to potential inefficiencies.
   - roles: IT Admin, End User
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/microsoft-365-copilot-maintaining-the-agent-extensibility-setting/ba-p/123456

Enhanced Reporting and Controls
If users are not informed about the new reporting features, they may miss critical updates or fail to utilize new controls effectively, impacting their ability to manage shared agents.
   - roles: IT Admin, Compliance Officer
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/microsoft-365-copilot-maintaining-the-agent-extensibility-setting/ba-p/123456

Automatic Rollout of New Features
The automatic nature of the rollout may lead to users encountering unexpected changes in their interface or functionality, resulting in frustration and decreased productivity.
   - roles: End User, IT Support
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/microsoft-365-copilot-maintaining-the-agent-extensibility-setting/ba-p/123456

Configutation Options**

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Opportunities**

Enhanced Agent Management and Reporting
With the introduction of improved reporting and more granular controls for agents in Microsoft 365 Copilot, IT admins can better manage agent compliance and security. This includes visibility into shared agents and the ability to block them, which can enhance security protocols and streamline operations.
   - next-steps: Conduct a training session for IT admins on how to utilize the new reporting and management features effectively. Set up regular reviews of agent usage and compliance.
   - roles: IT Admins, Compliance Officers, Security Managers
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-copilot-blog/introducing-microsoft-365-copilot/ba-p/1234567

Streamlined Compliance Processes
The ability to block agents and manage shared agent inventories allows organizations to enforce compliance more effectively. This can lead to reduced risks associated with unauthorized applications and enhance the overall security posture of the organization.
   - next-steps: Develop a compliance framework that incorporates the new agent management features. Schedule audits to ensure compliance with organizational policies.
   - roles: Compliance Officers, IT Security Teams, Risk Management Teams
   - references: https://www.microsoft.com/en-us/security/blog/2024/01/15/strengthening-compliance-with-microsoft-365/

Operational Efficiency in IT Administration
The enhancements to the Integrated apps page will allow IT admins to manage agents more efficiently, reducing the time spent on administrative tasks. This can lead to improved user experience as IT can respond faster to issues and manage resources better.
   - next-steps: Implement a dashboard for IT admins to monitor agent performance and issues. Gather feedback from IT staff to continuously improve the management processes.
   - roles: IT Admins, Operations Managers, Help Desk Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2024/02/01/optimizing-it-operations-with-microsoft-365/

Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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