check before: 2025-01-30
Product:
Microsoft 365 Apps
Platform:
Online, World tenant
Status:
Change type:
Feature update
Links:

Details:
We've released updates to the following update channel for Microsoft 365 Apps:
Current Channel
[When this will happen:]
We'll be gradually rolling out this update of Microsoft 365 Apps to users on that update channel starting January 30th, 2025 (PST).
Change Category:
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Scope:
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Release Phase:
Created:
2025-01-31
updated:
2025-01-31
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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More Info URL
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summary for non-techies**
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Direct effects for Operations**
Compatibility Issues
Users may experience compatibility issues with existing documents or applications if the update introduces changes that are not backward compatible.
- roles: End Users, IT Support
- references: https://www.techrepublic.com/article/what-to-know-about-microsoft-365-updates/
User Experience Disruption
Unexpected changes in user interface or functionality can lead to confusion and decreased productivity among users.
- roles: End Users, Training Coordinators
- references: https://www.forbes.com/sites/bernardmarr/2021/03/01/the-impact-of-software-updates-on-user-experience/
Increased Support Tickets
The update may lead to an increase in support tickets as users encounter issues or require assistance with new features or changes.
- roles: IT Support, Help Desk Staff
- references: https://www.zdnet.com/article/how-to-manage-software-updates-and-reduce-support-tickets/
Configutation Options**
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Opportunities**
Enhanced User Training for New Features
With the rollout of updates to Microsoft 365 Apps, providing targeted training sessions for users can enhance their understanding and utilization of new features, leading to improved productivity and user satisfaction.
- next-steps: Organize training sessions and create user guides that focus on the new features introduced in the update. Schedule these sessions close to the rollout date to ensure timely learning.
- roles: End Users, Training Coordinators, IT Support
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/03/03/announcing-new-features-in-microsoft-365/, https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-new-microsoft-365-features-to-improve-productivity/ba-p/1997630
Streamlined IT Administrative Tasks
Implementing automated tools for monitoring and managing updates can reduce the administrative burden on IT staff, allowing them to focus on more strategic initiatives.
- next-steps: Research and select automation tools that integrate with Microsoft 365 Apps for update management. Pilot the tool in a controlled environment before full deployment.
- roles: IT Administrators, IT Managers, Operations Managers
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2020/05/05/automating-it-management-with-microsoft-365/, https://techcommunity.microsoft.com/t5/microsoft-365-admin-blog/using-powershell-to-manage-your-microsoft-365-updates/ba-p/1940984
Feedback Mechanism for Continuous Improvement
Establishing a feedback mechanism for users to report their experiences with the new updates can provide valuable insights for future improvements and user support.
- next-steps: Create a feedback form or survey that can be distributed to users after the update rollout. Analyze the feedback regularly to identify common issues or suggestions.
- roles: Product Managers, User Experience Researchers, IT Support
- references: https://www.forbes.com/sites/forbestechcouncil/2021/04/22/the-importance-of-user-feedback-in-product-development/?sh=56a7e9e47377, https://www.smartsheet.com/content/how-create-effective-user-feedback-survey
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 5 days ago