check before: 2025-03-15
Product:
Teams
Platform:
Mac, Online, Windows Desktop, World tenant
Status:
Scheduled
Change type:
New feature, Updated message, User impact
Links:
Details:
Summary:
Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a layout in the settings. The rollout will start in early May 2025 for targeted release and mid-June 2025 for general availability. No admin action is required, but user notification and documentation updates are recommended.
Details:
Updated June 13, 2025: We have updated the timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications.
This message is associated with Microsoft 365 Roadmap ID 472913.
[When this will happen:]
Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025.
General Availability (Worldwide): We will begin rolling out mid-June 2025 (previously mid-May) and expect to complete by late June 2025 (previously late May).
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2025-01-30
updated:
2025-06-14
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
Microsoft Teams will introduce a feature in May 2025 allowing users to customize keyboard shortcuts to match those from other applications, with full rollout by mid-June 2025, requiring no action from IT administrators.
Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration if they are not informed about the new keyboard shortcuts, leading to decreased productivity as they adapt to the changes without prior knowledge.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=472913
Increased Support Requests
Without proper notification, users may encounter issues or misunderstandings regarding the new features, resulting in a surge of support requests and increased workload for IT support teams.
- roles: Support Staff, IT Administrators
- references: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=472913
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-06-14 | MC Last Updated | 03/28/2025 17:36:37 | 2025-06-13T18:32:02Z |
| 2025-06-14 | MC Messages | Updated March 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications. This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025. General Availability (Worldwide): We will begin rolling out mid-May 2025 and expect to complete by late May 2025. | Updated June 13, 2025: We have updated the timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications. This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025. General Availability (Worldwide): We will begin rolling out mid-June 2025 (previously mid-May) and expect to complete by late June 2025 (previously late May). |
| 2025-06-14 | MC End Time | 07/14/2025 09:00:00 | 2025-08-11T09:00:00Z |
| 2025-06-14 | MC Summary | Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a communication or meeting layout in the settings. Rollout starts in May 2025, with no admin action required. Notify users and update documentation as needed. | Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a layout in the settings. The rollout will start in early May 2025 for targeted release and mid-June 2025 for general availability. No admin action is required, but user notification and documentation updates are recommended. |
| 2025-06-06 | MC Feature Status | Scheduled | |
| 2025-06-04 | MC Feature Status | Scheduled | |
| 2025-03-29 | MC Last Updated | 02/28/2025 18:12:09 | 2025-03-28T17:36:37Z |
| 2025-03-29 | MC Messages | Updated February 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications. This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out early April 2025 (previously mid-March) and expect to complete by mid-April 2025 (previously late March). General Availability (Worldwide): We will begin rolling out mid-April 2025 (previously early April) and expect to complete by late April 2025 (previously mid-April). | Updated March 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications. This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025. General Availability (Worldwide): We will begin rolling out mid-May 2025 and expect to complete by late May 2025. |
| 2025-03-29 | MC Summary | Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a layout in settings. The rollout starts in early April 2025 for Targeted Release and mid-April 2025 for General Availability. No admin action is required, but user notification and documentation updates are recommended. | Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a communication or meeting layout in the settings. Rollout starts in May 2025, with no admin action required. Notify users and update documentation as needed. |
| 2025-03-29 | MC End Time | 06/09/2025 09:00:00 | 2025-07-14T09:00:00Z |
| 2025-03-29 | MC prepare | This rollout will happen automatically with no admin action required. You may want to notify your users about this change and update any relevant documentation as appropriate.
https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=472913 | This rollout will happen automatically with no admin action required. You may want to notify your users about this change and update any relevant documentation as appropriate.
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=472913 |
| 2025-03-01 | MC MessageTagNames | New feature, User impact | Updated message, New feature, User impact |
| 2025-03-01 | MC Summary | Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a layout in settings. The rollout starts in early April 2025 for Targeted Release and mid-April 2025 for General Availability. No admin action is required, but user notification and documentation updates are recommended. | |
| 2025-03-01 | MC Last Updated | 01/30/2025 01:32:50 | 2025-02-28T18:12:09Z |
| 2025-03-01 | MC Messages | Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications.
This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out mid-March 2025 and expect to complete by late March 2025. General Availability (Worldwide): We will begin rolling out early April 2025 and expect to complete by mid-April 2025. | Updated February 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications. This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out early April 2025 (previously mid-March) and expect to complete by mid-April 2025 (previously late March). General Availability (Worldwide): We will begin rolling out mid-April 2025 (previously early April) and expect to complete by late April 2025 (previously mid-April). |
| 2025-03-01 | MC Title | Microsoft Teams: Third-party chat and meeting keyboard shortcut support | (Updated) Microsoft Teams: Third-party chat and meeting keyboard shortcut support |
| 2025-03-01 | MC End Time | 05/26/2025 09:00:00 | 2025-06-09T09:00:00Z |
Last updated 2 days ago
