MC987318 – Coming Soon: Update to Apps user interface experience in Intune

Intune Icon

check before: 2025-02-01

Product:

Intune, Microsoft 365 admin center

Platform:

Online, World tenant

Status:

Change type:

Admin impact

Links:

Details:

Summary:
The Intune admin center's 'Apps' area will soon have a UI update, offering a consistent look and improved navigation, starting early February 2025 and reaching all admins by month's end. This update is for admin center UI only and includes scenario-focused navigation, updated naming, dedicated monitoring reports, platform-specific pivots, and consistent list views. No action is needed, just awareness.

Details:
The Apps area within the Microsoft Intune admin center will have an updated look, similar to the Devices area, that provides a more consistent user interface (UI) and an improved navigation structure. This update is expected to start in early February 2025 and enabled for all admins by the end of the month.

Change Category:
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Scope:
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Release Phase:

Created:
2025-01-24

updated:
2025-01-24

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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Pictures

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summary for non-techies**

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Direct effects for Operations**

User Interface Confusion
Users may experience confusion due to changes in navigation and naming conventions, leading to potential delays in task completion.
   - roles: IT Administrators, Support Staff
   - references: https://techcommunity.microsoft.com/t5/intune-customer-success/coming-soon-update-to-apps-user-interface-experience-in-intune/ba-p/3851230

Increased Support Requests
The UI update may lead to an increase in support requests as users adapt to the new interface, impacting response times.
   - roles: Helpdesk Technicians, IT Support Managers
   - references: https://techcommunity.microsoft.com/t5/intune-customer-success/coming-soon-update-to-apps-user-interface-experience-in-intune/ba-p/3851230

Training and Adaptation Needs
Users may require additional training to effectively navigate the updated interface, which could disrupt normal operations.
   - roles: Training Coordinators, IT Administrators
   - references: https://techcommunity.microsoft.com/t5/intune-customer-success/coming-soon-update-to-apps-user-interface-experience-in-intune/ba-p/3851230

Configutation Options**

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Opportunities**

Enhanced User Training and Documentation
With the new UI update, providing updated training materials and documentation can help users adapt quickly to the changes. This will improve the overall user experience and efficiency in navigating the new interface.
   - next-steps: Develop a training plan that includes updated guides, video tutorials, and FAQs. Schedule training sessions for admins to familiarize them with the new UI features and navigation.
   - roles: IT Administrators, Help Desk Support, End Users
   - references: https://techcommunity.microsoft.com/t5/intune-customer-success/whats-new-in-intune-2025/ba-p/3671894

Feedback Mechanism for Continuous Improvement
Implementing a feedback mechanism post-update can help gather insights from users regarding the new UI. This will allow for ongoing improvements and adjustments based on user experience.
   - next-steps: Set up a feedback form or survey to collect user opinions on the new interface. Analyze the feedback and prioritize changes or enhancements based on user input.
   - roles: IT Administrators, Product Managers, User Experience Designers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/01/15/how-to-collect-user-feedback-for-your-products/

Integration of Monitoring Reports with Business Intelligence Tools
The dedicated monitoring reports can be integrated with business intelligence tools for enhanced data visualization and analysis. This will help in making informed decisions based on app usage and performance metrics.
   - next-steps: Identify the business intelligence tools currently in use (e.g., Power BI). Work on integrating Intune monitoring reports with these tools to create dashboards for real-time insights.
   - roles: Data Analysts, IT Administrators, Business Intelligence Teams
   - references: https://docs.microsoft.com/en-us/mem/intune/apps/apps-monitoring

Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 3 weeks ago

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