MC986522 – Microsoft Copilot Dashboard: New usage intensity and retention insights

cloudscout.one Icon

check before: 2025-01-01

Product:

Copilot, Microsoft 365 Copilot, Microsoft Viva, Microsoft Viva Insights

Platform:

Online, World tenant

Status:

Change type:

New feature, User impact, Admin impact

Links:

Details:

Summary:
Microsoft Viva Insights will enhance Microsoft 365 Copilot's adoption insights by adding usage intensity and retention metrics to the Copilot Dashboard. This update, which does not require a Copilot license to view, will roll out in late January 2025 and will be available by default. Admins and leaders can measure usage frequency and consistency with new visual tools and cards. Existing admin controls will be respected post-update. No admin action is needed before the rollout.

Details:
Microsoft Viva Insights will improve adoption insights for Microsoft 365 Copilot by enabling admins and leaders to view usage intensity and retention metrics in the Microsoft Copilot Dashboard. Admins and leaders will be able to explore Microsoft 365 Copilot usage frequency at various thresholds, compare top groups by usage intensity, and measure recurring usage of Copilot over time.
A Microsoft 365 Copilot license is not required to view the adoption insights in the Copilot Dashboard. The users included in the analysis population must have a Microsoft 365 Copilot license.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out late January 2025 and expect to complete by late January 2025.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:

Created:
2025-01-23

updated:
2025-01-23

Task Type

XXXXXXX ... free basic plan only

Docu to Check

XXXXXXX ... free basic plan only

MS How does it affect me

XXXXXXX ... free basic plan only

MS Preperations

XXXXXXX ... free basic plan only

MS Urgency

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

Pictures

XXXXXXX ... free basic plan only

summary for non-techies**

XXXXXXX ... free basic plan only

Direct effects for Operations**

Increased User Monitoring
The introduction of usage intensity and retention metrics may lead to increased scrutiny of user behavior, potentially causing discomfort among users who feel they are being monitored more closely.
   - roles: Admins, End Users
   - references: https://learn.microsoft.com/viva/insights/advanced/admin/manage-settings-copilot-dashboard#manage-access-for-individual-users-and-groups

User Experience Disruption
If users are not informed about the new metrics and their implications, they may experience confusion or frustration when they notice changes in the Copilot Dashboard without prior communication.
   - roles: End Users, Team Leaders
   - references: https://learn.microsoft.com/viva/insights/advanced/admin/manage-settings-copilot-dashboard#manage-access-for-individual-users-and-groups

Configutation Options**

XXXXXXX ... paid membership only

Data Protection**

XXXXXXX ... paid membership only

explanation for non-techies**

XXXXXXX ... free basic plan only

** AI generated content. This information must be reviewed before use.

a free basic plan is required to see more details. Sign up here


A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.



Last updated 3 weeks ago

Share to MS Teams

Login to your account

Welcome Back, We Missed You!