check before: 2025-01-22
Product:
Microsoft 365 admin center, Teams
Platform:
Online, US Instances, World tenant
Status:
Change type:
Admin impact, New feature, Updated message
Links:

Details:
Summary:
Direct Routing Phone Number Inventory is now generally available for Microsoft Teams Phone customers, allowing management of assigned and unassigned numbers. Unassigned numbers won't be removed from management storage, and can be released using New-CsOnlineTelephoneNumberReleaseOrder. The feature is accessible via Teams PowerShell cmdlets and will be in Teams Admin Center preview, with full release expected mid-February 2025.
Details:
Updated January 23, 2025: We have updated the content. Thank you for your patience.
We are excited to announce the public release of Direct Routing (DR) Inventory for all Microsoft Teams Phone customers. This feature allows you to manage both assigned and unassigned DR phone numbers within Microsoft Teams Phone Number management. It simplifies managing and assigning DR phone numbers via Teams PowerShell cmdlet. The feature is also current in preview in Teams Admin Center and will be released to all customers in mid-February 2025.
This new feature introduces a change in behavior for unassigned Direct Routing phone numbers in Teams Phone Number management. When unassigned, a Direct Routing phone number will no longer be removed from the Teams telephone number management storage. If for any reason you do not wish to keep the Direct Routing phone numbers in Microsoft's Teams telephone number management storage, please use New-CsOnlineTelephoneNumberReleaseOrder to release the unassigned Direct Routing phone numbers.
[When this will happen:]
General Availability (Worldwide, GCC): We have already rolled out the feature and available for use via Teams PowerShell cmdlets.
Change Category:
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Scope:
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Release Phase:
Created:
2025-01-22
updated:
2025-01-25
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Management of Unassigned Phone Numbers
Unassigned Direct Routing phone numbers will remain in management storage, potentially leading to confusion and mismanagement if not properly monitored and released.
- roles: IT Administrator, Telecom Manager
- references: https://learn.microsoft.com/en-us/powershell/module/teams/get-csonlinetelephonenumberorder?view=teams-ps, https://learn.microsoft.com/en-us/powershell/module/teams/new-csonlinedirectroutingtelephonenumberuploadorder?view=teams-ps&branch=main
Increased Complexity in Number Management
The introduction of new cmdlets for managing phone numbers may overwhelm users unfamiliar with PowerShell, leading to potential errors in number assignment and release.
- roles: IT Administrator, Support Staff
- references: https://learn.microsoft.com/en-us/powershell/module/teams/new-csonlinetelephonenumberreleaseorder?view=teams-ps, https://learn.microsoft.com/en-us/powershell/module/teams/new-csonlinedirectroutingtelephonenumberuploadorder?view=teams-ps&branch=main
Configutation Options**
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explanation for non-techies**
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change history
Date | Property | old | new |
2025-01-25 | MC prepare | No action required. Please review the details of this feature in our public documentation.
Detailed instructions on how to use these cmdlets are provided in New-CsOnlineDirectRoutingTelephoneNumberUploadOrder, New-CsOnlineTelephoneNumberReleaseOrder, and Get-CsOnlineTelephoneNumberOrder https://learn.microsoft.com/en-us/powershell/module/teams/get-csonlinetelephonenumberorder?view=teams-ps https://learn.microsoft.com/en-us/powershell/module/teams/new-csonlinetelephonenumberreleaseorder?view=teams-ps https://learn.microsoft.com/en-us/powershell/module/teams/new-csonlinetelephonenumberreleaseorder?view=teams-ps&branch=main https://review.learn.microsoft.com/en-us/powershell/module/teams/new-csonlinedirectroutingtelephonenumberuploadorder?view=teams-ps&branch=main | No action required. Please review the details of this feature in our public documentation.
Detailed instructions on how to use these cmdlets are provided in New-CsOnlineDirectRoutingTelephoneNumberUploadOrder, New-CsOnlineTelephoneNumberReleaseOrder, and Get-CsOnlineTelephoneNumberOrder https://learn.microsoft.com/en-us/powershell/module/teams/get-csonlinetelephonenumberorder?view=teams-ps https://learn.microsoft.com/en-us/powershell/module/teams/new-csonlinedirectroutingtelephonenumberuploadorder?view=teams-ps&branch=maintelephonenumberuploadorder?view=teams-ps&branch=main https://learn.microsoft.com/en-us/powershell/module/teams/new-csonlinetelephonenumberreleaseorder?view=teams-ps https://learn.microsoft.com/en-us/powershell/module/teams/new-csonlinetelephonenumberreleaseorder?view=teams-ps&branch=main |
2025-01-25 | MC Summary | Direct Routing Phone Number Inventory is now generally available for Microsoft Teams Phone customers, allowing management of assigned and unassigned numbers within Teams. Unassigned numbers will not be removed from management storage. To release them, use the New-CsOnlineTelephoneNumberReleaseOrder cmdlet. No action is required for preparation. | Direct Routing Phone Number Inventory is now generally available for Microsoft Teams Phone customers, allowing management of assigned and unassigned numbers. Unassigned numbers won't be removed from management storage, and can be released using New-CsOnlineTelephoneNumberReleaseOrder. The feature is accessible via Teams PowerShell cmdlets and will be in Teams Admin Center preview, with full release expected mid-February 2025. |
2025-01-25 | MC Last Updated | 01/22/2025 02:57:46 | 2025-01-24T16:30:55Z |
2025-01-25 | MC Messages | We are excited to announce the public release of Direct Routing (DR) Inventory for all Microsoft Teams Phone customers. This feature allows you to manage both assigned and unassigned DR phone numbers within Microsoft Teams Phone Number management. It simplifies managing and assigning DR phone numbers via Teams PowerShell cmdlet. The feature is also current in preview in Teams Admin Center and will be released to all customers in mid-February 2025.
This new feature introduces a change in behavior for unassigned Direct Routing phone numbers in Teams Phone Number management. When unassigned, a Direct Routing phone number will no longer be removed from the Teams telephone number management storage. If for any reason you do not wish to keep the Direct Routing phone numbers in Microsoft's Teams telephone number management storage, please use New-CsOnlineTelephoneNumberReleaseOrder to release the unassigned Direct Routing phone numbers. [When this will happen:] General Availability (Worldwide, GCC): We have already rolled out the feature and available for use via Teams PowerShell cmdlets. | Updated January 23, 2025: We have updated the content. Thank you for your patience.
We are excited to announce the public release of Direct Routing (DR) Inventory for all Microsoft Teams Phone customers. This feature allows you to manage both assigned and unassigned DR phone numbers within Microsoft Teams Phone Number management. It simplifies managing and assigning DR phone numbers via Teams PowerShell cmdlet. The feature is also current in preview in Teams Admin Center and will be released to all customers in mid-February 2025. This new feature introduces a change in behavior for unassigned Direct Routing phone numbers in Teams Phone Number management. When unassigned, a Direct Routing phone number will no longer be removed from the Teams telephone number management storage. If for any reason you do not wish to keep the Direct Routing phone numbers in Microsoft's Teams telephone number management storage, please use New-CsOnlineTelephoneNumberReleaseOrder to release the unassigned Direct Routing phone numbers. [When this will happen:] General Availability (Worldwide, GCC): We have already rolled out the feature and available for use via Teams PowerShell cmdlets. |
2025-01-25 | MC Title | General Availability of Direct Routing Phone Number Inventory | (Updated) General Availability of Direct Routing Phone Number Inventory |
2025-01-25 | MC MessageTagNames | New feature, Admin impact | Updated message, New feature, Admin impact |
Last updated 2 weeks ago