MC985408 – Power Apps – Update your firewall rules to add the new telemetry endpoints by February 20, 2025

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check before: 2025-01-22

Product:

Power Apps

Platform:

Online, World tenant

Status:

Change type:

Admin impact

Links:

Details:

We are in the process of updating client telemetry endpoints. These endpoints allow Microsoft to gather telemetry to support customers in resolving issues.

Change Category:
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Scope:
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Release Phase:

Created:
2025-01-22

updated:
2025-01-22

Task Type

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Docu to Check

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Loss of Telemetry Data
If firewall rules are not updated, telemetry data will not be sent to Microsoft, leading to a lack of insights for troubleshooting and support.
   - roles: IT Administrator, Support Engineer
   - references: https://aka.ms/9419/1

Increased Support Ticket Resolution Time
Without telemetry data, support teams may take longer to resolve issues, negatively impacting user experience and satisfaction.
   - roles: Support Engineer, End User
   - references: https://aka.ms/9419/1

Potential Service Disruptions
Failure to update firewall rules may result in service disruptions as old endpoints are deprecated, affecting application availability.
   - roles: IT Administrator, End User
   - references: https://aka.ms/9419/1

Compliance Risks
Not adhering to the updated telemetry requirements may lead to compliance issues, especially in regulated industries.
   - roles: Compliance Officer, IT Administrator
   - references: https://aka.ms/9419/1

Increased Operational Costs
Extended troubleshooting and support efforts due to lack of telemetry may lead to increased operational costs for the organization.
   - roles: IT Manager, Finance Officer
   - references: https://aka.ms/9419/1

Configutation Options**

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Opportunities**

Enhanced Support through Telemetry Data
By updating firewall rules to include the new telemetry endpoints, organizations can ensure that Microsoft can effectively gather data to assist in troubleshooting and support. This will lead to quicker resolution times for issues faced by users, enhancing overall user experience and satisfaction.
   - next-steps: Review current firewall configurations and update them to include the new telemetry endpoint before the February 20, 2025 deadline. Conduct testing to ensure proper data flow to Microsoft post-update.
   - roles: IT Administrators, Support Teams, Operations Managers
   - references: https://aka.ms/9419/1

Proactive Issue Resolution
With the new telemetry endpoints in place, IT teams can receive real-time data on application performance and user issues. This proactive approach allows for identifying potential problems before they escalate, leading to a smoother operation of Power Apps within the organization.
   - next-steps: Train IT staff on how to interpret telemetry data and integrate findings into their support workflows. Set up regular review meetings to discuss insights gathered from telemetry data.
   - roles: IT Administrators, Application Support Teams, Business Analysts
   - references: https://aka.ms/9419/1

Improved IT Operations Efficiency
Updating firewall rules to accommodate new telemetry endpoints can streamline IT operations by reducing the time spent on resolving issues without adequate data. Enhanced visibility into application performance will enable IT to allocate resources more effectively and prioritize tasks based on data-driven insights.
   - next-steps: Conduct a review of current IT operations processes to identify areas where telemetry data can improve efficiency. Implement changes based on findings and monitor the impact on operations.
   - roles: IT Operations Managers, System Administrators, Project Managers
   - references: https://aka.ms/9419/1

Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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