MC981634 – Microsoft Outlook: New user setting to include a comma in recipient’s contact name

Microsoft Exchange Logo

check before: 2025-02-28

Product:

Exchange, Microsoft 365 Apps, Microsoft 365 for the web, Outlook

Platform:

Online, Web, Windows Desktop, World tenant

Status:

In development

Change type:

New feature, User impact

Links:

470020

Details:

Summary:
Outlook users will soon have the option to include a comma in a recipient's contact name, useful for "Last name, First name" formats. This setting will be user-adjustable in Outlook's "Compose and reply" settings. Rollout begins late February 2025 for Targeted Release and late March 2025 for General Availability. No admin action is required for the rollout. Microsoft 365 Roadmap ID 470020.

Details:
By default, Microsoft Outlook for the web and new Microsoft Outlook for Windows support separating recipients by using either a semicolon or a comma. After this rollout, users can choose if a comma should be used as a recipient separator or if it should be allowed as part of the contact's name. This change is helpful for organizations where contacts use the "Last name, First name" format.
This message is associated with Microsoft 365 Roadmap ID 470020.
[When this will happen:]
Targeted Release: We will begin rolling out in late February 2025 and expect to complete by late March 2025.
General Availability (Worldwide): We will begin rolling out in late March 2025 and expect to complete by late April 2025.

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2025-01-17

updated:
2025-01-17

Task Type

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MS How does it affect me

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summary for non-techies**

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Direct effects for Operations**

User Experience with Contact Management
Users may experience confusion or errors when sending emails if they do not adjust the new setting to accommodate their contact naming conventions, potentially leading to misdirected emails.
   - roles: End Users, IT Support
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470020

Email Delivery Issues
If users do not change the default setting, emails may not be delivered correctly to contacts with names formatted as 'Last name, First name', leading to communication breakdowns.
   - roles: End Users, Email Administrators
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470020

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 3 weeks ago

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