check before: 2025-01-15
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Outlook, Teams
Platform:
Online, Web, World tenant
Status:
Rolling out
Change type:
Admin impact, New feature, Updated message, User impact
Links:

Details:
Summary:
The Adoption Score page for AI assistance is being updated to include an enhanced score, new usage metrics, time trends, and peer benchmarking. It remains in public preview, with rollout starting mid-January 2025. Admins should be made aware of these changes. Roadmap ID: 185700.
Details:
Updated February 13, 2025: We have updated the rollout timeline below. Thank you for your patience.
The AI assistance category page in Adoption Score helps adoption specialists measure progress towards making Microsoft 365 Copilot a daily habit. We are updating this page with an enhanced score, new Microsoft 365 Copilot usage metrics, time trends, and peer benchmarking. The page remains in public preview for this update.
This message is associated with Microsoft 365 Roadmap ID 185700
[When this will happen:]
We will begin rolling out mid-January 2025 and expect to complete by late April 2025 (previously late March).
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2025-01-17
updated:
2025-02-14
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
Inaccurate Adoption Metrics
Without preparation, the new scoring model may lead to confusion among admins due to discrepancies in adoption metrics compared to previous versions, potentially misguiding adoption strategies.
- roles: Adoption Specialists, IT Admins
- references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters=&searchterms=185700
User Experience Disruption
The introduction of new usage metrics and peer benchmarking may overwhelm users and admins if they are not adequately informed, leading to frustration and decreased engagement with Microsoft 365 Copilot features.
- roles: End Users, IT Admins
- references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters=&searchterms=185700
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
Date | Property | old | new |
2025-02-14 | MC Last Updated | 02/07/2025 23:38:47 | 2025-02-13T17:48:21Z |
2025-02-14 | MC Messages | Updated February 7, 2025: We have updated the rollout timeline below. Thank you for your patience.
The AI assistance category page in Adoption Score helps adoption specialists measure progress towards making Microsoft 365 Copilot a daily habit. We are updating this page with an enhanced score, new Microsoft 365 Copilot usage metrics, time trends, and peer benchmarking. The page remains in public preview for this update. This message is associated with Microsoft 365 Roadmap ID 185700 [When this will happen:] We will begin rolling out mid-January 2025 and expect to complete by late March 2025 (previously late January). | Updated February 13, 2025: We have updated the rollout timeline below. Thank you for your patience.
The AI assistance category page in Adoption Score helps adoption specialists measure progress towards making Microsoft 365 Copilot a daily habit. We are updating this page with an enhanced score, new Microsoft 365 Copilot usage metrics, time trends, and peer benchmarking. The page remains in public preview for this update. This message is associated with Microsoft 365 Roadmap ID 185700 [When this will happen:] We will begin rolling out mid-January 2025 and expect to complete by late April 2025 (previously late March). |
2025-02-14 | MC End Time | 03/31/2025 09:00:00 | 2025-06-09T09:00:00Z |
2025-02-08 | MC Messages | The AI assistance category page in Adoption Score helps adoption specialists measure progress towards making Microsoft 365 Copilot a daily habit. We are updating this page with an enhanced score, new Microsoft 365 Copilot usage metrics, time trends, and peer benchmarking. The page remains in public preview for this update.
This message is associated with Microsoft 365 Roadmap ID 185700 [When this will happen:] We will begin rolling out mid-January 2025 and expect to complete by late January 2025. | Updated February 7, 2025: We have updated the rollout timeline below. Thank you for your patience.
The AI assistance category page in Adoption Score helps adoption specialists measure progress towards making Microsoft 365 Copilot a daily habit. We are updating this page with an enhanced score, new Microsoft 365 Copilot usage metrics, time trends, and peer benchmarking. The page remains in public preview for this update. This message is associated with Microsoft 365 Roadmap ID 185700 [When this will happen:] We will begin rolling out mid-January 2025 and expect to complete by late March 2025 (previously late January). |
2025-02-08 | MC Title | Updates to AI assistance category in Adoption Score | (Updated) Updates to AI assistance category in Adoption Score |
2025-02-08 | MC Last Updated | 01/16/2025 21:00:26 | 2025-02-07T23:38:47Z |
2025-02-08 | MC MessageTagNames | New feature, User impact, Admin impact | Updated message, New feature, User impact, Admin impact |
Last updated 3 hours ago