check before: 2025-01-15
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft 365 suite, Microsoft Viva Engage, Outlook, SharePoint, Teams
Platform:
Developer, Online, Web, World tenant
Status:
Change type:
User impact, Admin impact
Links:
Details:
Summary:
Microsoft 365 Copilot Chat is now available for Entra account users with a Microsoft 365 subscription at no extra cost. It offers secure AI chat, pay-as-you-go agents, and IT controls. Admins need to enable agents for shared tenant data, and resources are provided to assist with deployment and user engagement.
Details:
As first announced in MC958903 (December 2024), Microsoft 365 Copilot Chat (Copilot Chat)-our new, enterprise-ready AI chat with agents for Entra account users (formerly known as Microsoft Copilot)-is now starting to roll out to customers. Copilot Chat is available at no additional cost for Entra account users with a Microsoft 365 subscription.
For more information on the announcement, read the blog: https://aka.ms/CopilotChat
[When this will happen:]
General Availability: Starting today, January 15, 2025, Microsoft 365 Copilot Chat is rolling out to customers.
Change Category:
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Scope:
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Release Phase:
Created:
2025-01-16
updated:
2025-01-16
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
Microsoft 365 Copilot Chat is an AI-powered chat feature available at no extra cost for Microsoft 365 subscribers with an Entra account, providing intelligent chat interactions across platforms like Teams and Outlook, and requiring IT administrators to configure permissions and settings through a Copilot Studio subscription.
Direct effects for Operations**
User Experience Disruption
If Microsoft 365 Copilot Chat is rolled out without proper preparation, users may face confusion due to the new interface and functionalities, leading to decreased productivity and frustration.
- roles: End Users, IT Support Staff
- references: https://aka.ms/CopilotChatDocs, https://aka.ms/Copilot/SuccessKit
Data Governance Risks
Without prior setup of IT controls, sensitive organizational data may be exposed through the new AI chat agents, leading to potential data breaches and compliance issues.
- roles: IT Administrators, Compliance Officers
- references: https://aka.ms/Copilot/ITControlsGuide, https://aka.ms/CopilotChat
Increased Support Requests
The introduction of new features without adequate training and resources may result in a surge of support requests from users struggling to adapt, overwhelming IT support teams.
- roles: IT Support Staff, End Users
- references: https://aka.ms/Copilot/UserEngagementTools, https://aka.ms/Copilot/AgentOverviewGuide
Configutation Options**
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Opportunities**
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Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 3 months ago
