MC979816 – (Updated) Plan for Change: Removing ‘Incomplete user enrollment’ report from Intune

Intune Icon

check before: 2025-04-15

Product:

Intune, Microsoft 365 admin center, Microsoft Graph

Platform:

Developer, Online, World tenant

Status:

Change type:

Admin impact, Updated message

Links:

Details:

Summary:
The removal of the 'Incomplete user enrollment' report from Intune has been delayed. Once removed, the report and related Graph APIs will be inaccessible. Organizations should update documentation, notify admins, and use the 'Enrollment failures report' for enrollment details.

Details:
Updated April 1, 2025: The timeline for this change has been delayed. Thank you for your patience.
In an upcoming release, we are removing the Incomplete user enrollment report (Devices > Monitor > Incomplete user enrollment) from the Intune admin center, along with the corresponding Graph APIs; getEnrollmentAbandonmentDetailsReport, getEnrollmentAbandonmentSummaryReport, and getEnrollmentFailureDetailsReport.

Change Category:
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Scope:
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Release Phase:

Created:
2025-01-15

updated:
2025-04-02

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

Microsoft Intune has removed the 'Incomplete user enrollment' report and recommends using the 'Enrollment failures report' instead, requiring IT admins to update their documentation and automated processes accordingly.

Direct effects for Operations**

Loss of Reporting Capability
The removal of the 'Incomplete user enrollment' report will lead to a lack of visibility into user enrollment issues, potentially causing delays in addressing user problems.
   - roles: IT Admin, Support Staff
   - references: https://learn.microsoft.com/mem/intune/enrollment/enrollment-report-company-portal-abandon

Increased User Frustration
Users may experience frustration due to unresolved enrollment issues that cannot be tracked or reported effectively, leading to a negative user experience.
   - roles: End Users, IT Support
   - references: https://learn.microsoft.com/mem/intune/enrollment/view-enrollment-reports#enrollment-failures-report

Disruption of Automation Processes
Scripts or automation relying on the removed Graph APIs will fail, disrupting automated reporting and monitoring processes.
   - roles: DevOps Engineer, IT Admin
   - references: https://learn.microsoft.com/mem/intune/enrollment/enrollment-report-company-portal-abandon

Increased Workload for IT Staff
IT staff will need to manually address enrollment issues without the report, increasing their workload and response times.
   - roles: IT Admin, Support Staff
   - references: https://learn.microsoft.com/mem/intune/enrollment/view-enrollment-reports#enrollment-failures-report

Documentation Updates Required
Organizations will need to update their documentation to reflect the removal of the report, which can lead to inconsistencies if not managed properly.
   - roles: IT Admin, Compliance Officer
   - references: https://learn.microsoft.com/mem/intune/enrollment/enrollment-report-company-portal-abandon

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-04-02MC MessageTagNamesAdmin impactUpdated message, Admin impact
2025-04-02MC SummaryStarting mid-April 2025, the 'Incomplete user enrollment' report and related Graph APIs will be removed from Intune. Users should update documentation, inform admins, and transition to using the 'Enrollment failures report' for enrollment failure details.The removal of the 'Incomplete user enrollment' report from Intune has been delayed. Once removed, the report and related Graph APIs will be inaccessible. Organizations should update documentation, notify admins, and use the 'Enrollment failures report' for enrollment details.
2025-04-02MC Last Updated01/15/2025 02:08:392025-04-01T21:07:45Z
2025-04-02MC MessagesStarting in mid-April 2025, we are removing the Incomplete user enrollment report (Devices > Monitor > Incomplete user enrollment) from the Intune admin center, along with the corresponding Graph APIs; getEnrollmentAbandonmentDetailsReport, getEnrollmentAbandonmentSummaryReport, and getEnrollmentFailureDetailsReport.Updated April 1, 2025: The timeline for this change has been delayed. Thank you for your patience.
In an upcoming release, we are removing the Incomplete user enrollment report (Devices > Monitor > Incomplete user enrollment) from the Intune admin center, along with the corresponding Graph APIs; getEnrollmentAbandonmentDetailsReport, getEnrollmentAbandonmentSummaryReport, and getEnrollmentFailureDetailsReport.
2025-04-02MC TitlePlan for Change: Removing 'Incomplete user enrollment' report from Intune(Updated) Plan for Change: Removing 'Incomplete user enrollment' report from Intune
2025-04-02MC End Time05/17/2025 09:00:002025-08-31T09:00:00Z

Last updated 3 months ago

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