check before: 2025-01-01
Product:
Microsoft Viva, Microsoft Viva Engage, Stream, Teams
Platform:
Online, Teams And Surface Devices, TeamsAndSurfaceDevices, Web, World tenant
Status:
In development
Change type:
New feature, User impact, Admin impact
Links:

Details:
Summary:
The message details the rollout of the Verified Answers feature in Microsoft Viva Engage, allowing community experts and admins to mark answers as "Verified." The rollout timeline has been updated, with the preview phase starting late January 2025 and general availability beginning in early February 2025. No admin action is required for this automatic rollout.
Details:
Updated January 15, 2025: We have updated the rollout timeline below. Thank you for your patience.
We are rolling out the Verified Answers feature in Microsoft Viva Engage. This new functionality empowers community experts and admins to mark answers on questions as "Verified" to provide a reliable indicator of credible and trustworthy information.
Only assigned community experts and community administrators have the ability to mark an answer as "Verified." This ensures that the verification comes from users with recognized expertise and authority within the community.
Key Benefits of Verified Answers:
Enhanced credibility: With Verified Answers, users can confidently rely on the accuracy of responses, knowing that they have been reviewed and endorsed by designated experts.
Streamlined knowledge sharing: Verified Answers are highlighted and pinned at the top of discussion threads, making it easier for everyone in the community to access key information quickly.
Robust community engagement: This feature not only recognizes the expertise within your community but also fosters a culture of trust and thorough knowledge exchange.
This message is associated with Microsoft 365 Roadmap ID 408165.
[When this will happen:]
Preview: We will begin rolling out late January 2025 (previously early January) and expect to complete by early February 2025.
General Availability (Worldwide): We will begin rolling out early February 2025 and expect to complete in early March 2025.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2025-01-11
updated:
2025-01-16
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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linked item details
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summary for non-techies**
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Direct effects for Operations**
User Trust and Engagement
Without preparation, users may initially distrust the Verified Answers feature, leading to confusion and skepticism about the credibility of marked answers, potentially reducing engagement in community discussions.
- roles: Community Users, Community Managers
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=408165
Knowledge Sharing Efficiency
If users are not informed about the new Verified Answers feature, they may miss out on accessing the most credible information quickly, leading to inefficiencies in knowledge sharing and increased time spent searching for reliable answers.
- roles: Community Users, Knowledge Workers
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=408165
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
Date | Property | old | new |
2025-01-16 | MC Messages | We are rolling out the Verified Answers feature in Microsoft Viva Engage. This new functionality empowers community experts and admins to mark answers on questions as "Verified" to provide a reliable indicator of credible and trustworthy information.
Only assigned community experts and community administrators have the ability to mark an answer as "Verified." This ensures that the verification comes from users with recognized expertise and authority within the community. Key Benefits of Verified Answers: Enhanced credibility: With Verified Answers, users can confidently rely on the accuracy of responses, knowing that they have been reviewed and endorsed by designated experts. Streamlined knowledge sharing: Verified Answers are highlighted and pinned at the top of discussion threads, making it easier for everyone in the community to access key information quickly. Robust community engagement: This feature not only recognizes the expertise within your community but also fosters a culture of trust and thorough knowledge exchange. This message is associated with Microsoft 365 Roadmap ID 408165. [When this will happen:] Preview: We will begin rolling out early January 2025 and expect to complete by early February 2025. General Availability (Worldwide): We will begin rolling out early February 2025 and expect to complete in early March 2025. | Updated January 15, 2025: We have updated the rollout timeline below. Thank you for your patience.
We are rolling out the Verified Answers feature in Microsoft Viva Engage. This new functionality empowers community experts and admins to mark answers on questions as "Verified" to provide a reliable indicator of credible and trustworthy information. Only assigned community experts and community administrators have the ability to mark an answer as "Verified." This ensures that the verification comes from users with recognized expertise and authority within the community. Key Benefits of Verified Answers: Enhanced credibility: With Verified Answers, users can confidently rely on the accuracy of responses, knowing that they have been reviewed and endorsed by designated experts. Streamlined knowledge sharing: Verified Answers are highlighted and pinned at the top of discussion threads, making it easier for everyone in the community to access key information quickly. Robust community engagement: This feature not only recognizes the expertise within your community but also fosters a culture of trust and thorough knowledge exchange. This message is associated with Microsoft 365 Roadmap ID 408165. [When this will happen:] Preview: We will begin rolling out late January 2025 (previously early January) and expect to complete by early February 2025. General Availability (Worldwide): We will begin rolling out early February 2025 and expect to complete in early March 2025. |
2025-01-16 | MC Title | Viva Engage: Verified Answers | (Updated) Viva Engage: Verified Answers |
2025-01-16 | MC Last Updated | 01/11/2025 01:31:18 | 2025-01-15T20:54:58Z |
2025-01-16 | MC Summary | Microsoft Viva Engage is introducing a Verified Answers feature, allowing community experts and admins to mark credible answers as "Verified." This enhances credibility, streamlines knowledge sharing, and boosts community engagement. Rollout begins January 2025, with no admin action required for the automatic update. | The message details the rollout of the Verified Answers feature in Microsoft Viva Engage, allowing community experts and admins to mark answers as "Verified." The rollout timeline has been updated, with the preview phase starting late January 2025 and general availability beginning in early February 2025. No admin action is required for this automatic rollout. |
Last updated 4 days ago