check before: 2025-01-09
Product:
Intune
Platform:
Online, World tenant
Status:
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
The January 2025 Microsoft Intune In Development page has been updated with a list of upcoming features to aid in planning and readiness. Users can inform IT staff and update user guidance as needed. Changes will appear in the next month or a subsequent release.
Details:
The In development for Microsoft Intune page in our documentation has been updated.
Change Category:
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Scope:
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Release Phase:
Created:
2025-01-09
updated:
2025-01-09
Task Type
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Docu to Check
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MS How does it affect me
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MS Urgency
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MS workload name
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More Info URL
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summary for non-techies**
Microsoft Intune's January 2025 update will introduce new features designed to enhance device management and efficiency, requiring IT teams to prepare and update user guides to ensure smooth implementation and user adaptation.
Direct effects for Operations**
Feature Adoption Issues
Users may face difficulties adapting to new features without prior training or guidance, leading to confusion and decreased productivity.
- roles: End Users, Helpdesk Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/06/15/5-tips-for-successful-adoption-of-new-technology/
Increased Support Tickets
The introduction of new features without preparation can lead to a surge in support requests, overwhelming IT support teams.
- roles: Helpdesk Staff, IT Support Managers
- references: https://www.forbes.com/sites/bernardmarr/2020/06/01/the-top-5-ways-to-improve-it-support-and-customer-service/?sh=5c1c1e4e1b4e
User Frustration and Resistance
Users may become frustrated with unexpected changes, leading to resistance against adopting new tools or features, impacting overall morale.
- roles: End Users, IT Change Managers
- references: https://www.cio.com/article/243198/how-to-manage-user-resistance-to-it-changes.html
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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