MC973512 – (Updated) Microsoft Viva Engage: Multi-pin Conversations Carousel is now available

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check before: 2025-01-15

Product:

Microsoft Viva, Microsoft Viva Engage

Platform:

Online, World tenant

Status:

Change type:

Admin impact, New feature, Updated message, User impact

Links:

Details:

Summary:
The Multi-pin Conversations Carousel for Microsoft Viva Engage is now available, allowing up to six posts to be pinned with a carousel feature for two or more pins. Rollout begins mid-January 2025, completing by early February, with no admin action required.

Details:
Updated February 10, 2025: We have updated the rollout timeline below. Thank you for your patience.
The Multi-pin Conversations Carousel is now available for Microsoft Viva Engage.
The behavior of single pin remains the same; two or more pins will enable the carousel. Posts will appear in the order of the most recently pinned post first. Pinned conversations will remain in the feed with a thumbtack icon on the corner to denote that it is a pinned conversation.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-January 2025 and expect to complete by mid-February 2025 (previously early February).

Change Category:
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Scope:
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Release Phase:

Created:
2025-01-07

updated:
2025-02-11

Task Type

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MS How does it affect me

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summary for non-techies**

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Direct effects for Operations**

User Experience Disruption
Users may experience confusion or frustration due to the new carousel feature if they are not informed about the change, leading to potential miscommunication regarding pinned posts.
   - roles: Community Admins, End Users
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2025/01/15/whats-new-in-microsoft-viva-engage/

Increased Support Queries
The introduction of the Multi-pin Conversations Carousel may lead to an increase in support queries from users who are unfamiliar with the new feature, impacting IT support resources.
   - roles: IT Support Staff, Community Admins
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2025/01/15/whats-new-in-microsoft-viva-engage/

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-02-11MC MessagesThe Multi-pin Conversations Carousel is now available for Microsoft Viva Engage.
The behavior of single pin remains the same; two or more pins will enable the carousel. Posts will appear in the order of the most recently pinned post first. Pinned conversations will remain in the feed with a thumbtack icon on the corner to denote that it is a pinned conversation.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-January 2025 and expect to complete by early February 2025.
Updated February 10, 2025: We have updated the rollout timeline below. Thank you for your patience.
The Multi-pin Conversations Carousel is now available for Microsoft Viva Engage.
The behavior of single pin remains the same; two or more pins will enable the carousel. Posts will appear in the order of the most recently pinned post first. Pinned conversations will remain in the feed with a thumbtack icon on the corner to denote that it is a pinned conversation.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-January 2025 and expect to complete by mid-February 2025 (previously early February).
2025-02-11MC TitleMicrosoft Viva Engage: Multi-pin Conversations Carousel is now available(Updated) Microsoft Viva Engage: Multi-pin Conversations Carousel is now available
2025-02-11MC Last Updated01/07/2025 01:21:432025-02-10T23:29:18Z
2025-02-11MC MessageTagNamesNew feature, User impact, Admin impactUpdated message, New feature, User impact, Admin impact
2025-02-11MC End Time03/17/2025 08:00:002025-03-24T08:00:00Z

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