MC973501 – (Updated) Microsoft 365 Copilot Chat: Set up “Pay-as-you-go billing” in Microsoft 365 admin center (archived)

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check before: 2025-01-31

Product:

Copilot, Microsoft 365 admin center, Microsoft 365 Copilot, Microsoft 365 suite, SharePoint

Platform:

Online, World tenant

Status:

Change type:

Admin impact, New feature, Updated message, User impact

Links:

Details:

Updated January 9, 2025: We are in the process of making updates to this message to provide additional information and clarification. Thank you for your feedback.
We will introduce pay-as-you-go (PayG) billing for Microsoft 365 Copilot Chat in the Microsoft 365 admin center.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out late January 2025 and expect to complete by mid-February 2025.

Change Category:
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Scope:
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Release Phase:

Created:
2025-01-07

updated:
2025-01-10

Task Type

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Docu to Check

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MS How does it affect me

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summary for non-techies**

Microsoft is introducing a "pay-as-you-go" billing option for its Microsoft 365 Copilot Chat feature, allowing users to pay only for the time they use the service without needing a full license, after setting up necessary configurations in the Microsoft 365 admin center and Microsoft Azure.

Direct effects for Operations**

Billing Setup Issues
If the pay-as-you-go billing is implemented without proper preparation, admins may face difficulties in setting up the billing correctly, leading to service interruptions for users who need access to Copilot Chat.
   - roles: Global Admin, SharePoint Admin
   - references: https://learn.microsoft.com/azure/cloud-adoption-framework/ready/azure-best-practices/initial-subscriptions, https://learn.microsoft.com/azure/azure-resource-manager/management/manage-resource-groups-portal

User Access Delays
Without prior preparation, users may experience delays in accessing Microsoft 365 Copilot Chat due to the default disabled state of the pay-as-you-go service, impacting their productivity.
   - roles: End Users, IT Support
   - references: https://learn.microsoft.com/azure/cloud-adoption-framework/ready/azure-best-practices/initial-subscriptions, https://learn.microsoft.com/azure/azure-resource-manager/management/manage-resource-groups-portal

Increased Support Tickets
The lack of preparation for the new billing setup may lead to an increase in support tickets from users facing issues accessing Copilot Chat, straining IT resources.
   - roles: IT Support, Helpdesk Staff
   - references: https://learn.microsoft.com/azure/cloud-adoption-framework/ready/azure-best-practices/initial-subscriptions, https://learn.microsoft.com/azure/azure-resource-manager/management/manage-resource-groups-portal

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-01-10MC MessageTagNamesNew feature, User impact, Admin impactUpdated message, New feature, User impact, Admin impact
2025-01-10MC SummaryMicrosoft 365 Copilot Chat will introduce pay-as-you-go billing, rolling out from late January to mid-February 2025. Admins can enable it in the Microsoft 365 admin center after setting up billing with an Azure subscription and resource group. Existing Copilot license holders remain unaffected. Instructions for setup are provided.
2025-01-10MC Last Updated01/07/2025 01:16:372025-01-09T19:02:12Z
2025-01-10MC MessagesWe will introduce pay-as-you-go (PayG) billing for Microsoft 365 Copilot Chat in the Microsoft 365 admin center.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out late January 2025 and expect to complete by mid-February 2025.
Updated January 9, 2025: We are in the process of making updates to this message to provide additional information and clarification. Thank you for your feedback.
We will introduce pay-as-you-go (PayG) billing for Microsoft 365 Copilot Chat in the Microsoft 365 admin center.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out late January 2025 and expect to complete by mid-February 2025.
2025-01-10MC TitleMicrosoft 365 Copilot Chat: Set up "Pay-as-you-go billing" in Microsoft 365 admin center(Updated) Microsoft 365 Copilot Chat: Set up "Pay-as-you-go billing" in Microsoft 365 admin center
2025-01-10MC End Time04/30/2025 09:00:002025-01-10T23:00:00Z

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