check before: 2025-01-15
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Copilot, Microsoft Viva, Microsoft Viva Engage
Platform:
Online, Web, World tenant
Status:
Launched
Change type:
Admin impact, Feature update, Updated message, User impact
Links:
Details:
Summary:
Microsoft Viva Engage is introducing new features to support Microsoft 365 Copilot adoption, including question recommendations and admin controls to manage community features. The rollout begins mid-January 2025 and completes by mid-February 2025. No action is required from admins before the rollout.
Details:
Updated January 9, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to the Microsoft Viva Engage adoption community for Microsoft 365 Copilot, users will receive recommendations of similar questions and answers when composing a question, leveraging the collective knowledge of the Copilot topic across all of Engage to help them find what they're looking for faster. Additionally, admins will have the ability to remove adoption features from the existing community and apply them to a new or different community.
Since general availability in August 2024 (referenced in MC784156), network admins and corporate communicators can enable a new type of community specifically built to facilitate the rollout and adoption of Copilot in their organizations. This community can bring employees together in a community of practice where employees can ask questions, seek support from both their peers and IT admins, share best practices, and learn more from articles and quick tips on how best to use Copilot.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-January 2025 (previously early January) and expect to complete by mid-February 2025 (previously early February).
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-01-03
updated:
2025-01-10
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
Microsoft Viva Engage is introducing features like question recommendations and flexible community management to enhance the adoption of Microsoft 365 Copilot, allowing users to find information quickly and administrators to manage communities without losing content.
Direct effects for Operations**
User Experience with Copilot Adoption
Without proper preparation, users may struggle to utilize the new question recommendation feature effectively, leading to confusion and frustration when seeking support.
- roles: End Users, Corporate Communicators
- references: https://learn.microsoft.com/viva/engage/engage-365-copilot-adoption-platform, https://techcommunity.microsoft.com/t5/viva-engage-blog/new-features-in-viva-engage-help-you-rollout-and-adopt-copilot/ba-p/4110449
Admin Control Over Community Features
Admins may inadvertently remove essential adoption features from the community without understanding the implications, leading to a lack of support resources for users.
- roles: Network Admins, IT Support Staff
- references: https://learn.microsoft.com/viva/engage/engage-365-copilot-adoption-platform, https://techcommunity.microsoft.com/t5/viva-engage-blog/new-features-in-viva-engage-help-you-rollout-and-adopt-copilot/ba-p/4110449
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-01-10 | MC MessageTagNames | Feature update, User impact, Admin impact | Updated message, Feature update, User impact, Admin impact |
| 2025-01-10 | MC Summary | New features are coming to Microsoft Viva Engage for the Microsoft 365 Copilot adoption community, including recommendations for similar questions and answers, and the ability for admins to apply adoption features to different communities. Rollout begins January 2025 with no required action for admins to prepare. | Microsoft Viva Engage is introducing new features to support Microsoft 365 Copilot adoption, including question recommendations and admin controls to manage community features. The rollout begins mid-January 2025 and completes by mid-February 2025. No action is required from admins before the rollout. |
| 2025-01-10 | MC Last Updated | 01/07/2025 18:55:54 | 2025-01-09T21:06:00Z |
| 2025-01-10 | MC Messages | Coming soon to the Microsoft Viva Engage adoption community for Microsoft 365 Copilot, users will receive recommendations of similar questions and answers when composing a question, leveraging the collective knowledge of the Copilot topic across all of Engage to help them find what they're looking for faster. Additionally, admins will have the ability to remove adoption features from the existing community and apply them to a new or different community.
Since general availability in August 2024 (referenced in MC7841560), network admins and corporate communicators can enable a new type of community specifically built to facilitate the rollout and adoption of Copilot in their organizations. This community can bring employees together in a community of practice where employees can ask questions, seek support from both their peers and IT admins, share best practices, and learn more from articles and quick tips on how best to use Copilot. [When this will happen:] General Availability (Worldwide): We will begin rolling out early January 2025 and expect to complete by early February 2025. | Updated January 9, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to the Microsoft Viva Engage adoption community for Microsoft 365 Copilot, users will receive recommendations of similar questions and answers when composing a question, leveraging the collective knowledge of the Copilot topic across all of Engage to help them find what they're looking for faster. Additionally, admins will have the ability to remove adoption features from the existing community and apply them to a new or different community. Since general availability in August 2024 (referenced in MC784156), network admins and corporate communicators can enable a new type of community specifically built to facilitate the rollout and adoption of Copilot in their organizations. This community can bring employees together in a community of practice where employees can ask questions, seek support from both their peers and IT admins, share best practices, and learn more from articles and quick tips on how best to use Copilot. [When this will happen:] General Availability (Worldwide): We will begin rolling out mid-January 2025 (previously early January) and expect to complete by mid-February 2025 (previously early February). |
| 2025-01-10 | MC Title | Microsoft Viva Engage: New features for Microsoft 365 Copilot adoption community | (Updated) Microsoft Viva Engage: New features for Microsoft 365 Copilot adoption community |
| 2025-01-10 | MC End Time | 03/17/2025 08:00:00 | 2025-03-24T08:00:00Z |
| 2025-01-08 | MC Last Updated | 01/03/2025 01:36:05 | 2025-01-07T18:55:54Z |
Last updated 2 weeks ago
