check before: 2025-01-31
Product:
Copilot, Power Automate
Platform:
Online, World tenant
Status:
Change type:
New feature
Links:
Details:
We are announcing the Use Copilot to ask Power Automate product questions feature for Power Automate. This feature allows users to ask questions about cloud flow and desktop flow activity, work queues, and Power Automate features. This feature will reach general availability on January 31, 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-01-01
updated:
2025-01-01
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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summary for non-techies**
Power Automate is introducing a new feature called "Use Copilot to ask Power Automate product questions," which will be generally available on January 31, 2025, to assist users with queries about cloud flow, desktop flow activities, work queues, and other features.
Direct effects for Operations**
User Confusion and Misuse of Copilot
Without proper training and preparation, users may misunderstand how to effectively use the Copilot feature, leading to incorrect automation setups and inefficiencies.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/understanding-the-impact-of-ai-on-user-experience/
Increased Support Tickets
The introduction of the Copilot feature without adequate preparation may lead to a surge in support requests as users encounter issues or have questions that they cannot resolve independently.
- roles: IT Support Staff, System Administrators
- references: https://www.forbes.com/sites/bernardmarr/2023/09/15/the-impact-of-ai-on-it-support-and-help-desk-operations/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago
