check before: 2025-01-31
Product:
Copilot, Power Automate
Platform:
Online, World tenant
Status:
Change type:
New feature
Links:
Details:
We are announcing the Use Copilot to analyze desktop flow runs feature for Power Automate. This feature allows users to ask questions about cloud flow and desktop flow activity, work queues, and Power Automate features. This feature will reach general availability on January 31, 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-01-01
updated:
2025-01-01
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
The "Use Copilot to analyze desktop flow runs" feature in Power Automate, available from January 31, 2025, allows users to ask questions and gain insights about their automated processes, helping to identify performance issues and areas for improvement.
Direct effects for Operations**
User Experience Degradation
If the Copilot feature is implemented without proper training and user preparation, users may struggle to effectively utilize the new functionality, leading to confusion and frustration.
- roles: End Users, IT Support Staff
- references: https://www.forbes.com/sites/bernardmarr/2021/06/14/the-importance-of-user-training-in-technology-implementation/
Increased Support Tickets
The introduction of the Copilot feature without adequate preparation may result in a surge of support tickets as users encounter issues or have questions about the new functionality.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.zdnet.com/article/how-to-reduce-it-support-tickets/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 3 weeks ago
