MC962527 – Updated: New Microsoft Outlook for Windows and web: Delegates can create new categories for the account owner’s Calendar

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check before: 2025-01-15

Product:

Exchange, Microsoft 365 Apps, Outlook

Platform:

Online, US Instances, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

New feature, Updated message, User impact

Links:

473997

Details:

Summary:
Delegates in the new Microsoft Outlook for Windows and web can create and apply categories for the account owner's Calendar. Rollout starts mid-January 2025 for Targeted Release and mid-February 2025 for General Availability, completing by mid-April 2025. No admin action is required.

Details:
Updated March 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Microsoft Outlook for Windows and Outlook on the web: Delegates can create new categories on behalf of the account owner who granted them delegate permissions. Delegates can also apply categories to the Calendar of the account owner.
This message is associated with Microsoft 365 Roadmap ID 473997.
[When this will happen:]
Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by mid-February 2025.
General Availability (Worldwide, GCC): We will begin rolling out mid-February 2025 and expect to complete by mid-April 2025 (previously mid-March).

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2024-12-21

updated:
2025-03-29

Task Type

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MS How does it affect me

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summary for non-techies**

Microsoft is introducing a feature in Outlook allowing delegates to create and manage calendar categories for the person they assist, with rollout starting in January 2025 and full availability by April 2025, requiring permission from the account owner.

Direct effects for Operations**

User Experience with Calendar Management
Delegates may inadvertently create or apply inappropriate categories to the account owner's calendar, leading to confusion and mismanagement of calendar events.
   - roles: Delegates, Account Owners
   - references: https://support.microsoft.com/office/about-delegates-allow-someone-to-manage-your-mail-and-calendar-in-outlook-41c40c04-3bd1-4d22-963a-28eafec25926, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=473997

Increased Administrative Overhead
Without proper preparation, the change may lead to an increase in support requests from users needing assistance with the new category management feature, straining IT resources.
   - roles: IT Support Staff, End Users
   - references: https://support.microsoft.com/office/about-delegates-allow-someone-to-manage-your-mail-and-calendar-in-outlook-41c40c04-3bd1-4d22-963a-28eafec25926, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=473997

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-03-29MC MessagesComing soon for new Microsoft Outlook for Windows and Outlook on the web: Delegates can create new categories on behalf of the account owner who granted them delegate permissions. Delegates can also apply categories to the Calendar of the account owner.
This message is associated with Microsoft 365 Roadmap ID 473997.
[When this will happen:]
Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by mid-February 2025.
General Availability (Worldwide, GCC): We will begin rolling out mid-February 2025 and expect to complete by mid-March 2025.
Updated March 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Microsoft Outlook for Windows and Outlook on the web: Delegates can create new categories on behalf of the account owner who granted them delegate permissions. Delegates can also apply categories to the Calendar of the account owner.
This message is associated with Microsoft 365 Roadmap ID 473997.
[When this will happen:]
Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by mid-February 2025.
General Availability (Worldwide, GCC): We will begin rolling out mid-February 2025 and expect to complete by mid-April 2025 (previously mid-March).
2025-03-29MC TitleNew Microsoft Outlook for Windows and web: Delegates can create new categories for the account owner's CalendarUpdated: New Microsoft Outlook for Windows and web: Delegates can create new categories for the account owner's Calendar
2025-03-29MC Last Updated12/20/2024 23:45:152025-03-28T20:51:25Z
2025-03-29MC MessageTagNamesNew feature, User impactUpdated message, New feature, User impact
2025-03-29MC SummaryDelegates in the new Microsoft Outlook for Windows and web will be able to create and manage categories in the account owner's Calendar. Rollout begins mid-January 2025 for Targeted Release and mid-February 2025 for General Availability. No admin action is required for this update.Delegates in the new Microsoft Outlook for Windows and web can create and apply categories for the account owner's Calendar. Rollout starts mid-January 2025 for Targeted Release and mid-February 2025 for General Availability, completing by mid-April 2025. No admin action is required.

Last updated 3 weeks ago

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