check before: 2025-02-28
Product:
Microsoft 365 Apps, Outlook
Platform:
Online, World tenant
Status:
Change type:
Admin impact, Updated message, User impact
Links:
Details:
Summary:
New Microsoft 365 desktop client app deployments will include both classic and new Outlook starting late February 2025. Administrators can configure app inclusions and exclusions for installations. Existing "try new Outlook" policies remain unaffected, and new Outlook can be removed post-installation if not needed.
Details:
Updated December 20, 2024: We have updated the rollout timeline below. Thank you for your patience.
Microsoft is making it easier for Administrators to deploy new Outlook for organizations that are ready for it.
New installations of Microsoft 365 desktop client apps on Windows devices will include new Outlook in addition to classic Outlook. There is no change to existing installations.
[When this will happen:]
General availability (Worldwide): We are planning to roll out this change not earlier than late February 2025. Exact timelines will be confirmed in January 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2024-12-20
updated:
2024-12-21
Task Type
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Docu to Check
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
Starting in late February 2025, Microsoft 365 desktop client apps on Windows will include both classic and new versions of Outlook by default, but administrators can customize installations to exclude the new Outlook if desired.
Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration due to the simultaneous presence of both classic and new Outlook, leading to potential productivity loss as they navigate between the two applications.
- roles: End Users, IT Support Staff
- references: https://learn.microsoft.com/microsoft-365-apps/outlook/get-started/control-install, https://learn.microsoft.com/microsoft-365-apps/outlook/get-started/deployment-new-outlook
Increased Support Requests
The introduction of new Outlook without adequate preparation may lead to an increase in support requests from users unfamiliar with the new interface and features, straining IT resources.
- roles: IT Support Staff, Help Desk Personnel
- references: https://learn.microsoft.com/microsoft-365-apps/outlook/get-started/control-install, https://learn.microsoft.com/microsoft-365-apps/outlook/get-started/deployment-new-outlook
Configuration Management Challenges
Administrators may face challenges in managing configurations effectively, leading to unintended installations of new Outlook and potential conflicts with existing policies.
- roles: System Administrators, IT Managers
- references: https://learn.microsoft.com/microsoft-365-apps/outlook/get-started/control-install, https://learn.microsoft.com/microsoft-365-apps/outlook/get-started/deployment-new-outlook
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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change history
| Date | Property | old | new |
| 2024-12-21 | MC Messages | Microsoft is making it easier for Administrators to deploy new Outlook for organizations that are ready for it.
New installations of Microsoft 365 desktop client apps on Windows devices will include new Outlook in addition to classic Outlook. There is no change to existing installations. [When this will happen:] General availability (Worldwide): We will begin rolling out this change in late February 2025 and expect to complete by early March 2025. | Updated December 20, 2024: We have updated the rollout timeline below. Thank you for your patience.
Microsoft is making it easier for Administrators to deploy new Outlook for organizations that are ready for it. New installations of Microsoft 365 desktop client apps on Windows devices will include new Outlook in addition to classic Outlook. There is no change to existing installations. [When this will happen:] General availability (Worldwide): We are planning to roll out this change not earlier than late February 2025. Exact timelines will be confirmed in January 2025. |
| 2024-12-21 | MC Title | New deployments of Microsoft 365 desktop client apps to include new Outlook | (Updated) New deployments of Microsoft 365 desktop client apps to include new Outlook |
| 2024-12-21 | MC Last Updated | 12/20/2024 00:29:25 | 2024-12-20T21:45:20Z |
| 2024-12-21 | MC MessageTagNames | User impact, Admin impact | Updated message, User impact, Admin impact |
| 2024-12-21 | MC Summary | Microsoft 365 desktop client apps' new deployments will now include new Outlook. Rollout starts late February 2025, with completion by early March 2025. Administrators can configure deployments to include/exclude new Outlook, which will be on by default. Existing "try new Outlook" policies remain unaffected. Further details are in the updated documentation. | New Microsoft 365 desktop client app deployments will include both classic and new Outlook starting late February 2025. Administrators can configure app inclusions and exclusions for installations. Existing "try new Outlook" policies remain unaffected, and new Outlook can be removed post-installation if not needed. |
Last updated 1 month ago
