MC958905 – UI Changes to the Microsoft 365 app

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check before: 2025-01-15

Product:

Copilot, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft 365 suite, SharePoint

Platform:

Developer, Online, Web, World tenant

Status:

Scheduled

Change type:

Feature update, User impact, Admin impact

Links:

MC958903

Details:

As noted in MC958903, we are updating the Microsoft 365 app name and icon to Microsoft 365 Copilot in mid-January 2025. In addition, we are evolving the app's UI to support future AI-first experiences. Key changes include reducing the top app header, consolidating all app-level tools and settings into the App toolbar on the left, and retiring features like Help me create and My Day from the app.
[When will this happen:]
These changes will begin rolling out in the Microsoft 365 Copilot app (web, Windows) starting in mid-January 2025. This is a phased rollout, so not all users will receive the update simultaneously.

Change Category:
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Scope:
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Release Phase:

Created:
2024-12-17

updated:
2024-12-17

Task Type

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summary for non-techies**

Microsoft 365 is being updated and renamed to Microsoft 365 Copilot, featuring a redesigned interface with a left-side toolbar, a prominently displayed search box on the Homepage, and the retirement of features like 'My Day' and 'Help me create,' with updates rolling out gradually starting mid-January 2025.

Direct effects for Operations**

UI Changes Impact
The removal of the top app header may confuse users who rely on it for navigation and accessing settings, leading to potential frustration and decreased productivity.
   - roles: End Users, IT Support
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/important-updates-to-microsoft-copilot-and-the-microsoft-365/ba-p/3821230

Feature Removal Impact
The retirement of the 'My Day' and 'Help me create' features may disrupt users' workflows, especially those who depend on these tools for task management and document creation.
   - roles: End Users, Project Managers
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/important-updates-to-microsoft-copilot-and-the-microsoft-365/ba-p/3821230

Navigation Changes Impact
The absence of a 'Back' button in the Windows app could lead to navigation difficulties, causing users to feel lost or frustrated when trying to return to previous pages.
   - roles: End Users, Training Coordinators
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/important-updates-to-microsoft-copilot-and-the-microsoft-365/ba-p/3821230

Search Functionality Changes
While the search functionality remains unchanged, its relocation to the homepage may lead to initial confusion among users accustomed to the previous layout, impacting their efficiency.
   - roles: End Users, IT Support
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/important-updates-to-microsoft-copilot-and-the-microsoft-365/ba-p/3821230

Branding Changes Impact
The removal of the organization logo from the app may affect brand visibility and user connection to the organization, potentially impacting user experience and engagement.
   - roles: End Users, Marketing Team
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/important-updates-to-microsoft-copilot-and-the-microsoft-365/ba-p/3821230

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Potentional Risks**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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