MC958891 – Microsoft Outlook for iOS and Android: Updated feedback policies

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check before: 2025-01-31

Product:

Exchange, Microsoft 365 Apps, Outlook

Platform:

Android, iOS, Online, World tenant

Status:

Change type:

Feature update, User impact, Admin impact

Links:

Details:

Summary:
Outlook mobile for iOS and Android is updating feedback policies to match Microsoft documentation, allowing log files and content samples in feedback when policies are 'Not configured'. Rollout begins late January 2025, completing early February. No admin action needed, but review of configurations is advised.

Details:
We're making some changes to feedback policies in Outlook mobile for iOS and Android behavior to match our documentation.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out late January 2025 and expect to complete by early February 2025.

Change Category:
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Scope:
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Release Phase:

Created:
2024-12-17

updated:
2024-12-17

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

Microsoft is updating feedback policies for Outlook mobile apps on iOS and Android to allow users to include screenshots and samples in their feedback, with the change occurring automatically between late January and early February 2025.

Direct effects for Operations**

Feedback Policy Change
Users may inadvertently submit sensitive information through feedback if log files and content samples are allowed without proper configuration, leading to potential data privacy issues.
   - roles: IT Administrator, Compliance Officer
   - references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-feedback-ms-org

User Experience
Users may experience confusion or frustration if they are unaware of the new feedback policy, leading to potential misuse of the feedback feature.
   - roles: End User, Support Staff
   - references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-feedback-ms-org

Documentation Alignment
Existing internal documentation may become outdated or misleading, causing inconsistencies in user understanding and expectations regarding feedback submission.
   - roles: Technical Writer, IT Administrator
   - references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-feedback-ms-org

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 1 month ago

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