check before: 2025-01-31
Product:
Exchange, Microsoft 365 Apps, Outlook
Platform:
Android, iOS, Online, World tenant
Status:
Change type:
Admin impact, Feature update, Updated message, User impact
Links:
Details:
Summary:
Updated feedback policies for Outlook mobile on iOS and Android will roll out from late January 2025 to early March 2025. The new behavior will align with current documentation, allowing users to include log files and content samples when feedback is submitted if the policy is not configured. No admin action is required.
Details:
Updated February 21, 2025: We have updated the rollout timeline below. Thank you for your patience.
We're making some changes to feedback policies in Outlook mobile for iOS and Android behavior to match our documentation.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out late January 2025 and expect to complete by early March 2025 (previously early February).
Change Category:
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Scope:
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Release Phase:
Created:
2024-12-17
updated:
2025-02-22
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
Microsoft is updating the feedback policies for Outlook mobile apps on iOS and Android between late January 2025 and early March 2025, allowing users to include log files and content samples when submitting feedback if the feedback policy is not configured, aligning the app's behavior with existing documentation.
Direct effects for Operations**
User Feedback Submission Changes
Users will be able to include log files and content samples when submitting feedback, which may lead to increased feedback volume and potential data privacy concerns if sensitive information is inadvertently shared.
- roles: End Users, IT Support
- references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-feedback-ms-org
Documentation Alignment
The change may cause confusion among users if they are not informed about the new feedback submission process, leading to potential miscommunication and frustration.
- roles: End Users, Communications Manager
- references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-feedback-ms-org
Increased Support Requests
With the new ability to submit log files, users may submit more complex feedback, leading to an increase in support requests and potential delays in response times.
- roles: IT Support, Help Desk Staff
- references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-feedback-ms-org
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-02-22 | MC MessageTagNames | Feature update, User impact, Admin impact | Updated message, Feature update, User impact, Admin impact |
| 2025-02-22 | MC Summary | Outlook mobile for iOS and Android is updating feedback policies to match Microsoft documentation, allowing log files and content samples in feedback when policies are 'Not configured'. Rollout begins late January 2025, completing early February. No admin action needed, but review of configurations is advised. | Updated feedback policies for Outlook mobile on iOS and Android will roll out from late January 2025 to early March 2025. The new behavior will align with current documentation, allowing users to include log files and content samples when feedback is submitted if the policy is not configured. No admin action is required. |
| 2025-02-22 | MC Last Updated | 12/17/2024 00:30:15 | 2025-02-21T18:06:12Z |
| 2025-02-22 | MC Messages | We're making some changes to feedback policies in Outlook mobile for iOS and Android behavior to match our documentation.
[When this will happen:] General Availability (Worldwide): We will begin rolling out late January 2025 and expect to complete by early February 2025. | Updated February 21, 2025: We have updated the rollout timeline below. Thank you for your patience.
We're making some changes to feedback policies in Outlook mobile for iOS and Android behavior to match our documentation. [When this will happen:] General Availability (Worldwide): We will begin rolling out late January 2025 and expect to complete by early March 2025 (previously early February). |
| 2025-02-22 | MC Title | Microsoft Outlook for iOS and Android: Updated feedback policies | (Updated) Microsoft Outlook for iOS and Android: Updated feedback policies |
| 2025-02-22 | MC End Time | 03/31/2025 09:00:00 | 2025-04-07T09:00:00Z |
Last updated 3 weeks ago
