check before: 2025-01-01
Product:
Microsoft Viva, Microsoft Viva Engage, Teams
Platform:
Online, Teams And Surface Devices, TeamsAndSurfaceDevices, Web, World tenant
Status:
Launched
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Viva Engage is introducing a Community Expert feature, allowing experts to endorse answers and be recognized with a special label. Community admins assign these roles, which include abilities like marking the best answer. The rollout begins in January 2025 and requires no admin action.
Details:
We are introducing the Community Expert feature in Microsoft Viva Engage to enhance the trust and utility of knowledge in your communities. Experts will be able to endorse accurate and credible answers and be recognized as community experts with a special label next to their name.
A community expert is a member of a community who is assigned or approved by a community admin to serve as a subject matter expert within a specific community. A community expert has special capabilities, such as marking the best answer, marking a verified answer (coming separately and soon after with the launch of Community Experts), and pinning posts. However, a community expert does not have the ability to manage members, assign roles, and so on like a community admin. Additionally, they are given a label strictly within that community that says "Community Expert."
Note: Community expertise is determined by community admins within your organizations, not Microsoft. Microsoft does not have the ability to define a community expert in your organization.
This message is associated with Microsoft 365 Roadmap ID 408164.
General Availability (Worldwide): We will begin rolling out early January 2025 and expect to complete by late February 2025.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2024-12-14
updated:
2024-12-14
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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linked item details
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summary for non-techies**
Microsoft Viva Engage will introduce a Community Expert feature in early 2025, allowing designated experts to endorse and highlight accurate information within organizational communities, enhancing information reliability without requiring any technical adjustments.
Direct effects for Operations**
User Confusion
Users may be confused about the new Community Expert feature and its implications for community interactions, leading to potential misinformation or disputes over endorsed answers.
- roles: Community Users, Community Admins
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=408164
Increased Workload for Community Admins
Community Admins may face an increased workload in managing the new Community Expert roles and ensuring that the right individuals are recognized, which could lead to oversight and inconsistencies.
- roles: Community Admins, IT Support Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=408164
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 months ago
