check before: 2025-01-25
Product:
Copilot, Power Automate
Platform:
Online, World tenant
Status:
Change type:
New feature
Links:
Details:
We are introducing the Copilot in Automation Center feature for Power Automate. This allows users to ask natural language questions about cloud and desktop flow activities, work queues, and Power Automate features. Users can gain insights into cloud flow trends, statuses, and performance. This feature will be generally available on January 25, 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2024-12-13
updated:
2024-12-13
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
The new Copilot feature in Power Automate, available from January 25, 2025, allows users to ask questions about their workflows in plain language and receive insights on performance and status, enhancing the management of automated processes.
Direct effects for Operations**
User Experience Degradation
Without proper preparation, users may experience confusion and frustration due to the sudden introduction of AI-powered insights, leading to a steep learning curve and potential misuse of the feature.
- roles: End Users, IT Support Staff
- references: https://www.forbes.com/sites/bernardmarr/2021/06/14/the-importance-of-user-experience-in-automation/?sh=5c1c1c4e7b8e
Increased Support Requests
The lack of training and documentation may result in an influx of support requests as users struggle to understand and utilize the new Copilot feature effectively.
- roles: IT Support Staff, System Administrators
- references: https://www.gartner.com/en/information-technology/insights/it-support
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 month ago
