check before: 2025-02-28
Product:
Microsoft 365 admin center, Teams
Platform:
Android, Online, Teams And Surface Devices, US Instances, World tenant
Status:
Launched
Change type:
Admin impact, Feature update, Updated message, User impact
Links:
Details:
Summary:
Microsoft Teams admin center will introduce a feature to ensure non-disruptive operations for Android-based Teams devices. Updates, restarts, and configurations will occur only when devices are idle. Rollout starts late February 2025 and completes by early April 2025. Admins can manage these operations without disrupting meetings or calls.
Details:
Updated March 21, 2025: We have updated the rollout timeline below. Thank you for your patience.
We are excited to announce a new capability in the Microsoft Teams admin center designed to ensure that device operations are non-disruptive for Android-based Teams devices.
This new feature allows software updates, restarts, and configuration updates to occur only when the device is idle (not busy), preventing any disruptions during meetings or calls. Device admins will now have the ability to manage these operations without affecting end-user experience, ensuring smoother and uninterrupted device usage.
This message is associated with Microsoft 365 Roadmap ID 418120.
[When this will happen:]
General Availability (Worldwide, GCC): We will begin rolling out late February 2025 and expect to complete by early April 2025 (previously early March).
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-12-10
updated:
2025-03-22
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
Microsoft is rolling out a new feature in the Teams admin center between February and April 2025, allowing updates and changes to Android-based Teams devices to occur only when they are not in use, with options for administrators to manage or postpone updates if devices are busy.
Direct effects for Operations**
Disruption during device operations
If the change is implemented without proper preparation, there may be instances where device operations (updates, restarts) are forced during active meetings or calls, leading to interruptions.
- roles: Device Administrators, End Users
- references: https://learn.microsoft.com/microsoftteams/devices/device-management#manage-phones-teams-rooms-on-android-teams-displays-and-teams-panels, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=418120
User experience degradation
Without prior communication and training on the new notification system, end users may be confused or frustrated by unexpected notifications about upcoming operations, impacting their overall experience.
- roles: End Users, IT Support Staff
- references: https://learn.microsoft.com/microsoftteams/devices/device-management#use-configuration-profiles-in-teams" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoftteams/devices/device-management#use-configuration-profiles-in-teams, https://learn.microsoft.com/microsoftteams/devices/remote-update
Inadequate admin control
If administrators are not familiar with the new controls and settings in the Teams admin center, they may misconfigure the execution options, leading to unintended disruptions or delays in device operations.
- roles: Device Administrators, IT Managers
- references: https://learn.microsoft.com/microsoftteams/devices/device-management#manage-phones-teams-rooms-on-android-teams-displays-and-teams-panels, https://learn.microsoft.com/microsoftteams/devices/device-management#use-configuration-profiles-in-teams" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoftteams/devices/device-management#use-configuration-profiles-in-teams
Configutation Options**
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Opportunities**
Improved User Experience with Device Management
The new feature allows updates and configurations to occur only when devices are idle, preventing disruptions during meetings or calls. This significantly enhances user satisfaction and productivity by ensuring uninterrupted usage of Teams devices.
- next-steps: Communicate the new feature to all users and provide training on how to manage device notifications. Admins should also familiarize themselves with the new controls in the Teams admin center to ensure optimal configuration.
- roles: IT Administrators, End Users, Team Leaders
- references: https://learn.microsoft.com/microsoftteams/devices/device-management#manage-phones-teams-rooms-on-android-teams-displays-and-teams-panels, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=418120
Streamlined IT Operations
The ability to schedule device operations without user disruption allows IT departments to manage updates more effectively, reducing the need for emergency updates or troubleshooting during work hours. This can lead to a more stable IT environment and less downtime.
- next-steps: Assess current device management processes and integrate the new scheduling capabilities into existing workflows. Train IT staff on the new features to ensure they can utilize them effectively.
- roles: IT Administrators, Help Desk Staff
- references: https://learn.microsoft.com/microsoftteams/devices/device-management#use-configuration-profiles-in-teams" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoftteams/devices/device-management#use-configuration-profiles-in-teams, https://learn.microsoft.com/microsoftteams/devices/remote-update
Reduced Administrative Overhead
With the ability to postpone updates based on user availability, IT admins can reduce the number of manual interventions needed for device management. This leads to lower administrative costs and more efficient use of IT resources.
- next-steps: Implement monitoring to track device status and update schedules, allowing for better planning of IT resources. Review and adjust administrative roles to align with the new automated processes.
- roles: IT Administrators, Operations Managers
- references: https://learn.microsoft.com/microsoftteams/devices/device-management#manage-phones-teams-rooms-on-android-teams-displays-and-teams-panels, https://learn.microsoft.com/microsoftteams/devices/device-management#use-configuration-profiles-in-teams" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoftteams/devices/device-management#use-configuration-profiles-in-teams
Potentional Risks**
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IT Security**
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explanation for non-techies**
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change history
| Date | Property | old | new |
| 2025-03-22 | MC Messages | We are excited to announce a new capability in the Microsoft Teams admin center designed to ensure that device operations are non-disruptive for Android-based Teams devices.
This new feature allows software updates, restarts, and configuration updates to occur only when the device is idle (not busy), preventing any disruptions during meetings or calls. Device admins will now have the ability to manage these operations without affecting end-user experience, ensuring smoother and uninterrupted device usage. This message is associated with Microsoft 365 Roadmap ID 418120. [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out late February 2025 and expect to complete by early March 2025. | Updated March 21, 2025: We have updated the rollout timeline below. Thank you for your patience.
We are excited to announce a new capability in the Microsoft Teams admin center designed to ensure that device operations are non-disruptive for Android-based Teams devices. This new feature allows software updates, restarts, and configuration updates to occur only when the device is idle (not busy), preventing any disruptions during meetings or calls. Device admins will now have the ability to manage these operations without affecting end-user experience, ensuring smoother and uninterrupted device usage. This message is associated with Microsoft 365 Roadmap ID 418120. [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out late February 2025 and expect to complete by early April 2025 (previously early March). |
| 2025-03-22 | MC Title | Microsoft Teams admin center: Non-disruptive device operations for Microsoft Teams devices | (Updated) Microsoft Teams admin center: Non-disruptive device operations for Microsoft Teams devices |
| 2025-03-22 | MC Last Updated | 12/10/2024 01:27:24 | 2025-03-21T17:46:33Z |
| 2025-03-22 | MC MessageTagNames | Feature update, User impact, Admin impact | Updated message, Feature update, User impact, Admin impact |
| 2025-03-22 | MC Summary | The Microsoft Teams admin center introduces a feature for Android-based Teams devices to perform updates and configurations only when devices are idle, preventing disruptions during active use. This will start rolling out in late February 2025 and requires updates to the Teams app and admin agent app. | Microsoft Teams admin center will introduce a feature to ensure non-disruptive operations for Android-based Teams devices. Updates, restarts, and configurations will occur only when devices are idle. Rollout starts late February 2025 and completes by early April 2025. Admins can manage these operations without disrupting meetings or calls. |
Last updated 1 month ago
