check before: 2024-12-15
Product:
Copilot, Microsoft 365 Copilot, OneDrive, SharePoint
Platform:
Online, Web, World tenant
Status:
Launched
Change type:
Feature update, User impact
Links:
Details:
Summary:
The Context IQ menu for Microsoft 365 Copilot Business Chat is improved, with a rollout starting in January 2025. It allows users to search and attach data sources directly in BizChat, enhancing the user experience with more reliable and intuitive interactions. No admin action is required before the rollout.
Details:
Updated December 30, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for Microsoft 365 Copilot Business Chat (BizChat): An upgraded version 2 of the Context IQ menu in the Copilot chat box enhances the user experience with greater reliability, improved search performance, and a more intuitive interaction to significantly increase user satisfaction. Users will be able to find and attach the data sources they need for their Copilot prompts, without leaving the BizChat experience.
Context IQ is a set of AI capabilities from Microsoft that allows users to search for, select, and insert relevant enterprise or personal data directly into their prompts or conversations. This capability helps users to "ground" or anchor their prompts in specific, contextually relevant data, making responses more accurate, specific, and useful.
This message is associated with Microsoft 365 Roadmap ID 422307.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early January 2025 (previously mid-December) and expect to complete by mid-February 2025 (previously mid-January).
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2024-12-07
updated:
2025-01-15
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
linked item details
XXXXXXX ... free basic plan only
Pictures
XXXXXXX ... free basic plan only
summary for non-techies**
Starting January 2025, Microsoft 365 Copilot Business Chat will feature the Context IQ menu, allowing users to search and attach files, emails, and contacts directly within the chat, enhancing efficiency without needing to switch apps.
Direct effects for Operations**
User Experience Degradation
If users are not prepared for the new Context IQ menu, they may struggle to find and attach data sources, leading to confusion and decreased productivity during the transition period.
- roles: End Users, Team Leaders
- references: https://support.microsoft.com/topic/ask-questions-and-get-answers-using-microsoft-365-copilot-business-chat-fd8d88af-9492-48cd-8385-7e8615b42d80, https://support.microsoft.com/topic/using-context-iq-to-refer-to-specific-files-people-and-more-in-microsoft-365-copilot-272ac2c1-c5f7-49c9-8a42-2a8a87846fa0
Increased Support Requests
The rollout of the new Context IQ menu without prior user training may lead to an increase in support requests as users encounter issues or have questions about the new features.
- roles: IT Support Staff, Help Desk Agents
- references: https://support.microsoft.com/topic/ask-questions-and-get-answers-using-microsoft-365-copilot-business-chat-fd8d88af-9492-48cd-8385-7e8615b42d80, https://www.microsoft.com/microsoft-365/roadmap?rtc=1&filters=&searchterms=422307
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
change history
| Date | Property | old | new |
| 2024-12-31 | MC Messages | Coming soon for Microsoft 365 Copilot Business Chat (BizChat): An upgraded version 2 of the Context IQ menu in the Copilot chat box enhances the user experience with greater reliability, improved search performance, and a more intuitive interaction to significantly increase user satisfaction. Users will be able to find and attach the data sources they need for their Copilot prompts, without leaving the BizChat experience.
Context IQ is a set of AI capabilities from Microsoft that allows users to search for, select, and insert relevant enterprise or personal data directly into their prompts or conversations. This capability helps users to "ground" or anchor their prompts in specific, contextually relevant data, making responses more accurate, specific, and useful. This message is associated with Microsoft 365 Roadmap ID 422307. [When this will happen:] General Availability (Worldwide): We will begin rolling out mid-December 2024 and expect to complete by mid-January 2025. | Updated December 30, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for Microsoft 365 Copilot Business Chat (BizChat): An upgraded version 2 of the Context IQ menu in the Copilot chat box enhances the user experience with greater reliability, improved search performance, and a more intuitive interaction to significantly increase user satisfaction. Users will be able to find and attach the data sources they need for their Copilot prompts, without leaving the BizChat experience. Context IQ is a set of AI capabilities from Microsoft that allows users to search for, select, and insert relevant enterprise or personal data directly into their prompts or conversations. This capability helps users to "ground" or anchor their prompts in specific, contextually relevant data, making responses more accurate, specific, and useful. This message is associated with Microsoft 365 Roadmap ID 422307. [When this will happen:] General Availability (Worldwide): We will begin rolling out early January 2025 (previously mid-December) and expect to complete by mid-February 2025 (previously mid-January). |
| 2024-12-31 | MC Last Updated | 12/07/2024 00:48:35 | 2024-12-30T23:26:08Z |
| 2024-12-31 | MC Summary | The message announces the upcoming release of an improved Context IQ menu for Microsoft 365 Copilot Business Chat, which will enhance user experience by providing better search performance and more intuitive interactions. The rollout will begin mid-December 2024 and complete by mid-January 2025. This feature will be on by default. | The Context IQ menu for Microsoft 365 Copilot Business Chat is improved, with a rollout starting in January 2025. It allows users to search and attach data sources directly in BizChat, enhancing the user experience with more reliable and intuitive interactions. No admin action is required before the rollout. |
Last updated 3 weeks ago
