check before: 2025-01-15
Product:
Exchange, Microsoft 365 Apps, Microsoft 365 for the web, Outlook
Platform:
Online, US Instances, Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
Admin impact, New feature, Updated message, User impact
Links:

Details:
Summary:
Users will soon be able to move emails between accounts in the new Outlook for Windows and Outlook for the web. This feature is controlled by the Set-OWAMailboxPolicy policy. Rollout starts in February 2025 for Targeted Release, April 2025 for General Availability, and May 2025 for GCC. GCC High and DoD are excluded.
Details:
Updated March 25, 2025: We have updated the rollout timeline below. Thank you for your patience.
After further review, we are not able to proceed with these clouds: GCC High and DoD. We apologize for any inconvenience.
Coming soon to Microsoft Outlook: Users can move emails between their accounts in the new Outlook for Windows, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy.
This message is associated with Microsoft 365 Roadmap ID 470018.
[When this will happen:]
Targeted Release: We will begin rolling out early February 2025 (previously mid-January) and expect to complete by early March 2025 (previously late February).
General Availability (Worldwide): We will begin rolling out mid-April 2025 and expect to complete by mid-May 2025.
General Availability (GCC): We will begin rolling out late May 2025 and expect to complete by late June 2025.
General Availability (GCC High, DoD): We will begin rolling out late May 2025 and expect to complete by late June 2025.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability, Targeted Release
Created:
2024-11-28
updated:
2025-03-26
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
linked item details
XXXXXXX ... free basic plan only
summary for non-techies**
Microsoft is introducing a new Outlook feature that allows users to move emails between different accounts, with personal users receiving it automatically and work or school accounts requiring admin approval, rolling out in stages starting February 2025, but not available for specialized government clouds like GCC High and DoD.
Direct effects for Operations**
Email Management Disruption
Users may experience confusion and disruption in email management if the new feature is rolled out without prior notification, leading to potential misplacement of important emails.
- roles: End Users, IT Support
- references: https://learn.microsoft.com/powershell/module/exchange/set-owamailboxpolicy?view=exchange-ps#-itemstootheraccountsenabled, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470018
Policy Compliance Issues
Without proper preparation, users may inadvertently violate organizational policies regarding email handling, leading to compliance risks.
- roles: Compliance Officers, End Users
- references: https://learn.microsoft.com/powershell/module/exchange/set-owamailboxpolicy?view=exchange-ps#-itemstootheraccountsenabled, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470018
Increased Support Requests
The introduction of this feature without adequate user training may lead to an increase in support requests as users seek help with the new functionality.
- roles: IT Support, End Users
- references: https://learn.microsoft.com/powershell/module/exchange/set-owamailboxpolicy?view=exchange-ps#-itemstootheraccountsenabled, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470018
Configutation Options**
XXXXXXX ... paid membership only
Opportunities**
XXXXXXX ... free basic plan only
Potentional Risks**
XXXXXXX ... paid membership only
IT Security**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.

change history
Date | Property | old | new |
2025-03-26 | MC Last Updated | 01/28/2025 22:17:56 | 2025-03-25T20:44:32Z |
2025-03-26 | MC Messages | Updated January 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
After further review, we are not able to proceed with these clouds: GCC High and DoD. We apologize for any inconvenience. Coming soon to Microsoft Outlook: Users can move emails between their accounts in the new Outlook for Windows, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy. This message is associated with Microsoft 365 Roadmap ID 470018. [When this will happen:] Targeted Release: We will begin rolling out early February 2025 (previously mid-January) and expect to complete by early March 2025 (previously late February). General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by early March 2025. General Availability (GCC): We will begin rolling out early March 2025 and expect to complete by mid-March 2025. General Availability (GCC High, DoD): We will communicate via Message center when we are ready to proceed. | Updated March 25, 2025: We have updated the rollout timeline below. Thank you for your patience.
After further review, we are not able to proceed with these clouds: GCC High and DoD. We apologize for any inconvenience. Coming soon to Microsoft Outlook: Users can move emails between their accounts in the new Outlook for Windows, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy. This message is associated with Microsoft 365 Roadmap ID 470018. [When this will happen:] Targeted Release: We will begin rolling out early February 2025 (previously mid-January) and expect to complete by early March 2025 (previously late February). General Availability (Worldwide): We will begin rolling out mid-April 2025 and expect to complete by mid-May 2025. General Availability (GCC): We will begin rolling out late May 2025 and expect to complete by late June 2025. General Availability (GCC High, DoD): We will begin rolling out late May 2025 and expect to complete by late June 2025. |
2025-03-26 | MC End Time | 06/27/2025 09:00:00 | 2025-07-28T09:00:00Z |
2025-03-26 | MC Summary | Microsoft Outlook is introducing a feature to move emails between accounts, controlled by the Set-OWAMailboxPolicy in Exchange PowerShell. Rollout starts in February 2025, with a new parameter -ItemsToOtherAccountsEnabled. Default setting is False; admins can set it to True to enable the feature. GCC High and DoD clouds are excluded. | Users will soon be able to move emails between accounts in the new Outlook for Windows and Outlook for the web. This feature is controlled by the Set-OWAMailboxPolicy policy. Rollout starts in February 2025 for Targeted Release, April 2025 for General Availability, and May 2025 for GCC. GCC High and DoD are excluded. |
2025-01-29 | MC Messages | Updated December 3, 2024: We have updated the content. After further review, we are not able to proceed with these clouds: GCC High and DoD. We apologize for any inconvenience.
Coming soon to Microsoft Outlook: Users can move emails between their accounts in the new Outlook for Windows, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy. This message is associated with Microsoft 365 Roadmap ID 470018. [When this will happen:] Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by late February 2025. General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by early March 2025. General Availability (GCC): We will begin rolling out early March 2025 and expect to complete by mid-March 2025. General Availability (GCC High, DoD): We will communicate via Message center when we are ready to proceed. | Updated January 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
After further review, we are not able to proceed with these clouds: GCC High and DoD. We apologize for any inconvenience. Coming soon to Microsoft Outlook: Users can move emails between their accounts in the new Outlook for Windows, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy. This message is associated with Microsoft 365 Roadmap ID 470018. [When this will happen:] Targeted Release: We will begin rolling out early February 2025 (previously mid-January) and expect to complete by early March 2025 (previously late February). General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by early March 2025. General Availability (GCC): We will begin rolling out early March 2025 and expect to complete by mid-March 2025. General Availability (GCC High, DoD): We will communicate via Message center when we are ready to proceed. |
2025-01-29 | MC Platforms | Desktop, Web | Desktop |
2025-01-29 | MC Last Updated | 12/03/2024 23:59:03 | 2025-01-28T22:17:56Z |
2025-01-29 | MC Summary | Microsoft Outlook is introducing a feature to move emails between accounts, controlled by the Set-OWAMailboxPolicy in Exchange PowerShell. Rollout starts mid-January 2025, with a new parameter -ItemsToOtherAccountsEnabled. Default setting is False; admins can set it to True to enable the feature. GCC High and DoD clouds are excluded. | Microsoft Outlook is introducing a feature to move emails between accounts, controlled by the Set-OWAMailboxPolicy in Exchange PowerShell. Rollout starts in February 2025, with a new parameter -ItemsToOtherAccountsEnabled. Default setting is False; admins can set it to True to enable the feature. GCC High and DoD clouds are excluded. |
2024-12-04 | MC Messages | Coming soon to Microsoft Outlook: Users can move emails between their new Outlook for Windows and Outlook for the web, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy.
This message is associated with Microsoft 365 Roadmap ID 470018. [When this will happen:] Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by late February 2025. General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by early March 2025. General Availability (GCC): We will begin rolling out early March 2025 and expect to complete by mid-March 2025. General Availability (GCC High, DoD): We will begin rolling out late March 2025 and expect to complete by early April 2025. | Updated December 3, 2024: We have updated the content. After further review, we are not able to proceed with these clouds: GCC High and DoD. We apologize for any inconvenience.
Coming soon to Microsoft Outlook: Users can move emails between their accounts in the new Outlook for Windows, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy. This message is associated with Microsoft 365 Roadmap ID 470018. [When this will happen:] Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by late February 2025. General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by early March 2025. General Availability (GCC): We will begin rolling out early March 2025 and expect to complete by mid-March 2025. General Availability (GCC High, DoD): We will communicate via Message center when we are ready to proceed. |
2024-12-04 | MC Title | Microsoft Outlook: Move emails between accounts (new Outlook for Windows and Outlook for the web) | (Updated) Microsoft Outlook: Move emails between accounts (new Outlook for Windows and Outlook for the web) |
2024-12-04 | MC Last Updated | 11/27/2024 19:58:59 | 2024-12-03T23:59:03Z |
2024-12-04 | MC MessageTagNames | New feature, User impact, Admin impact | Updated message, New feature, User impact, Admin impact |
2024-12-04 | MC Summary | Microsoft Outlook is introducing a feature to move emails between accounts, controlled by the Set-OWAMailboxPolicy in Exchange PowerShell. Rollout starts mid-January 2025, with a new parameter -ItemsToOtherAccountsEnabled. Default setting is False; admins can set it to True to enable the feature. GCC High and DoD clouds are excluded. |
Last updated 4 weeks ago