MC943640 – Microsoft Outlook: Move emails between accounts (new Outlook for Windows and Outlook for the web)

Product:

Exchange, Microsoft 365 Apps, Microsoft 365 for the web, Outlook

Platform:

Online, US Instances, Web, Windows Desktop, World tenant

Status:

In development

Change type:

New feature, User impact, Admin impact

Links:

470018

Details:

Coming soon to Microsoft Outlook: Users can move emails between their new Outlook for Windows and Outlook for the web, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy.
This message is associated with Microsoft 365 Roadmap ID 470018.
[When this will happen:]
Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by late February 2025.
General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by early March 2025.
General Availability (GCC): We will begin rolling out early March 2025 and expect to complete by mid-March 2025.
General Availability (GCC High, DoD): We will begin rolling out late March 2025 and expect to complete by early April 2025.

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2024-11-28

updated:
2024-11-28

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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linked item details

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summary for non-techies**

Microsoft is introducing a feature in Outlook that allows users to move emails between different accounts, managed by IT administrators through the Set-OWAMailboxPolicy in Microsoft Exchange PowerShell, with a rollout planned for early 2025.

Direct effects for Operations**

Email Management Confusion
Users may experience confusion regarding the ability to move emails between accounts if the policy is not communicated effectively, leading to potential mismanagement of emails.
   - roles: End Users, IT Support
   - references: https://learn.microsoft.com/powershell/module/exchange/set-owamailboxpolicy?view=exchange-ps#-itemstootheraccountsenabled, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470018

Increased Support Tickets
Without prior preparation and user training, the rollout may lead to an increase in support tickets as users encounter issues or misunderstandings about the new feature.
   - roles: IT Support, Help Desk
   - references: https://learn.microsoft.com/powershell/module/exchange/set-owamailboxpolicy?view=exchange-ps#-itemstootheraccountsenabled, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470018

Data Security Risks
If users are not informed about the implications of moving emails between accounts, sensitive information may be inadvertently shared or misplaced, leading to data security risks.
   - roles: Compliance Officers, End Users
   - references: https://learn.microsoft.com/powershell/module/exchange/set-owamailboxpolicy?view=exchange-ps#-itemstootheraccountsenabled, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470018

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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