MC943640 – (Updated) Microsoft Outlook: Move emails between accounts (new Outlook for Windows and Outlook for the web)

Microsoft Exchange Logo

check before: 2025-01-15

Product:

Exchange, Microsoft 365 Apps, Microsoft 365 for the web, Outlook

Platform:

Online, US Instances, Web, Windows Desktop, World tenant

Status:

Rolling out

Change type:

Admin impact, New feature, Updated message, User impact

Links:

470018

Details:

Summary:
Users will soon be able to move emails between accounts in the new Outlook for Windows and Outlook for the web. This feature is controlled by the Set-OWAMailboxPolicy policy. Rollout starts in February 2025 for Targeted Release, April 2025 for General Availability, and May 2025 for GCC. GCC High and DoD are excluded.

Details:
Updated March 25, 2025: We have updated the rollout timeline below. Thank you for your patience.
After further review, we are not able to proceed with these clouds: GCC High and DoD. We apologize for any inconvenience.
Coming soon to Microsoft Outlook: Users can move emails between their accounts in the new Outlook for Windows, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy.
This message is associated with Microsoft 365 Roadmap ID 470018.
[When this will happen:]
Targeted Release: We will begin rolling out early February 2025 (previously mid-January) and expect to complete by early March 2025 (previously late February).
General Availability (Worldwide): We will begin rolling out mid-April 2025 and expect to complete by mid-May 2025.
General Availability (GCC): We will begin rolling out late May 2025 and expect to complete by late June 2025.
General Availability (GCC High, DoD): We will begin rolling out late May 2025 and expect to complete by late June 2025.

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2024-11-28

updated:
2025-03-26

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

Microsoft is introducing a new Outlook feature that allows users to move emails between different accounts, with personal users receiving it automatically and work or school accounts requiring admin approval, rolling out in stages starting February 2025, but not available for specialized government clouds like GCC High and DoD.

Direct effects for Operations**

Email Management Disruption
Users may experience confusion and disruption in email management if the new feature is rolled out without prior notification, leading to potential misplacement of important emails.
   - roles: End Users, IT Support
   - references: https://learn.microsoft.com/powershell/module/exchange/set-owamailboxpolicy?view=exchange-ps#-itemstootheraccountsenabled, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470018

Policy Compliance Issues
Without proper preparation, users may inadvertently violate organizational policies regarding email handling, leading to compliance risks.
   - roles: Compliance Officers, End Users
   - references: https://learn.microsoft.com/powershell/module/exchange/set-owamailboxpolicy?view=exchange-ps#-itemstootheraccountsenabled, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470018

Increased Support Requests
The introduction of this feature without adequate user training may lead to an increase in support requests as users seek help with the new functionality.
   - roles: IT Support, End Users
   - references: https://learn.microsoft.com/powershell/module/exchange/set-owamailboxpolicy?view=exchange-ps#-itemstootheraccountsenabled, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470018

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-03-26MC Last Updated01/28/2025 22:17:562025-03-25T20:44:32Z
2025-03-26MC MessagesUpdated January 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
After further review, we are not able to proceed with these clouds: GCC High and DoD. We apologize for any inconvenience.
Coming soon to Microsoft Outlook: Users can move emails between their accounts in the new Outlook for Windows, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy.
This message is associated with Microsoft 365 Roadmap ID 470018.
[When this will happen:]
Targeted Release: We will begin rolling out early February 2025 (previously mid-January) and expect to complete by early March 2025 (previously late February).
General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by early March 2025.
General Availability (GCC): We will begin rolling out early March 2025 and expect to complete by mid-March 2025.
General Availability (GCC High, DoD): We will communicate via Message center when we are ready to proceed.
Updated March 25, 2025: We have updated the rollout timeline below. Thank you for your patience.
After further review, we are not able to proceed with these clouds: GCC High and DoD. We apologize for any inconvenience.
Coming soon to Microsoft Outlook: Users can move emails between their accounts in the new Outlook for Windows, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy.
This message is associated with Microsoft 365 Roadmap ID 470018.
[When this will happen:]
Targeted Release: We will begin rolling out early February 2025 (previously mid-January) and expect to complete by early March 2025 (previously late February).
General Availability (Worldwide): We will begin rolling out mid-April 2025 and expect to complete by mid-May 2025.
General Availability (GCC): We will begin rolling out late May 2025 and expect to complete by late June 2025.
General Availability (GCC High, DoD): We will begin rolling out late May 2025 and expect to complete by late June 2025.
2025-03-26MC End Time06/27/2025 09:00:002025-07-28T09:00:00Z
2025-03-26MC SummaryMicrosoft Outlook is introducing a feature to move emails between accounts, controlled by the Set-OWAMailboxPolicy in Exchange PowerShell. Rollout starts in February 2025, with a new parameter -ItemsToOtherAccountsEnabled. Default setting is False; admins can set it to True to enable the feature. GCC High and DoD clouds are excluded.Users will soon be able to move emails between accounts in the new Outlook for Windows and Outlook for the web. This feature is controlled by the Set-OWAMailboxPolicy policy. Rollout starts in February 2025 for Targeted Release, April 2025 for General Availability, and May 2025 for GCC. GCC High and DoD are excluded.
2025-01-29MC MessagesUpdated December 3, 2024: We have updated the content. After further review, we are not able to proceed with these clouds: GCC High and DoD. We apologize for any inconvenience.
Coming soon to Microsoft Outlook: Users can move emails between their accounts in the new Outlook for Windows, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy.
This message is associated with Microsoft 365 Roadmap ID 470018.
[When this will happen:]
Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by late February 2025.
General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by early March 2025.
General Availability (GCC): We will begin rolling out early March 2025 and expect to complete by mid-March 2025.
General Availability (GCC High, DoD): We will communicate via Message center when we are ready to proceed.
Updated January 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
After further review, we are not able to proceed with these clouds: GCC High and DoD. We apologize for any inconvenience.
Coming soon to Microsoft Outlook: Users can move emails between their accounts in the new Outlook for Windows, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy.
This message is associated with Microsoft 365 Roadmap ID 470018.
[When this will happen:]
Targeted Release: We will begin rolling out early February 2025 (previously mid-January) and expect to complete by early March 2025 (previously late February).
General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by early March 2025.
General Availability (GCC): We will begin rolling out early March 2025 and expect to complete by mid-March 2025.
General Availability (GCC High, DoD): We will communicate via Message center when we are ready to proceed.
2025-01-29MC PlatformsDesktop, WebDesktop
2025-01-29MC Last Updated12/03/2024 23:59:032025-01-28T22:17:56Z
2025-01-29MC SummaryMicrosoft Outlook is introducing a feature to move emails between accounts, controlled by the Set-OWAMailboxPolicy in Exchange PowerShell. Rollout starts mid-January 2025, with a new parameter -ItemsToOtherAccountsEnabled. Default setting is False; admins can set it to True to enable the feature. GCC High and DoD clouds are excluded.Microsoft Outlook is introducing a feature to move emails between accounts, controlled by the Set-OWAMailboxPolicy in Exchange PowerShell. Rollout starts in February 2025, with a new parameter -ItemsToOtherAccountsEnabled. Default setting is False; admins can set it to True to enable the feature. GCC High and DoD clouds are excluded.
2024-12-04MC MessagesComing soon to Microsoft Outlook: Users can move emails between their new Outlook for Windows and Outlook for the web, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy.
This message is associated with Microsoft 365 Roadmap ID 470018.
[When this will happen:]
Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by late February 2025.
General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by early March 2025.
General Availability (GCC): We will begin rolling out early March 2025 and expect to complete by mid-March 2025.
General Availability (GCC High, DoD): We will begin rolling out late March 2025 and expect to complete by early April 2025.
Updated December 3, 2024: We have updated the content. After further review, we are not able to proceed with these clouds: GCC High and DoD. We apologize for any inconvenience.
Coming soon to Microsoft Outlook: Users can move emails between their accounts in the new Outlook for Windows, streamlining organization and productivity. For enterprise users, this feature is controlled by the Set-OWAMailboxPolicy policy managed by admins in Microsoft Exchange PowerShell. By enabling this policy, admins can grant their users the ability to move emails between accounts in a way that aligns with organizational needs and policies. With this rollout, we are introducing a new parameter called -ItemsToOtherAccountsEnabled for the Set-OWAMailboxPolicy policy.
This message is associated with Microsoft 365 Roadmap ID 470018.
[When this will happen:]
Targeted Release: We will begin rolling out mid-January 2025 and expect to complete by late February 2025.
General Availability (Worldwide): We will begin rolling out late February 2025 and expect to complete by early March 2025.
General Availability (GCC): We will begin rolling out early March 2025 and expect to complete by mid-March 2025.
General Availability (GCC High, DoD): We will communicate via Message center when we are ready to proceed.
2024-12-04MC TitleMicrosoft Outlook: Move emails between accounts (new Outlook for Windows and Outlook for the web)(Updated) Microsoft Outlook: Move emails between accounts (new Outlook for Windows and Outlook for the web)
2024-12-04MC Last Updated11/27/2024 19:58:592024-12-03T23:59:03Z
2024-12-04MC MessageTagNamesNew feature, User impact, Admin impactUpdated message, New feature, User impact, Admin impact
2024-12-04MC SummaryMicrosoft Outlook is introducing a feature to move emails between accounts, controlled by the Set-OWAMailboxPolicy in Exchange PowerShell. Rollout starts mid-January 2025, with a new parameter -ItemsToOtherAccountsEnabled. Default setting is False; admins can set it to True to enable the feature. GCC High and DoD clouds are excluded.

Last updated 4 weeks ago

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