MC943573 – Microsoft Viva Engage: Additional permissions added to the corporate communicator role

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check before: 2024-12-01

Product:

Microsoft Viva, Microsoft Viva Engage

Platform:

Online, World tenant

Status:

Change type:

Feature update, User impact, Admin impact

Links:

Details:

Coming soon to Microsoft Viva: Corporate communicators will be able to perform these following communication management tasks without relying on the IT admin (network admin):
Mark public and private communities as official. Learn more: Designate an official Viva Engage community - Microsoft Support
Mute public and private communities from the home feed and digests. Learn more: Mute a community for your organization in Viva Engage - Microsoft Support
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early December 2024 and expect to complete by late December 2024.

Change Category:
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Scope:
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Release Phase:

Created:
2024-11-28

updated:
2024-11-28

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

Microsoft Viva Engage is introducing new capabilities for corporate communicators, such as marking communities as "official" and muting communities from the home feed, which will roll out automatically in December 2024 without requiring IT involvement.

Direct effects for Operations**

Increased Risk of Miscommunication
With corporate communicators gaining the ability to mark communities as official without IT oversight, there is a risk of miscommunication if incorrect communities are designated as official, leading to confusion among users.
   - roles: Corporate Communicator, End User
   - references: https://support.microsoft.com/office/designate-an-official-viva-engage-community-3b9b8ef4-01a3-4302-89c5-7195f1684f3d

User Experience Disruption
The ability to mute communities without prior notification may lead to users missing important updates or discussions, negatively impacting their engagement and experience within the platform.
   - roles: End User, Community Manager
   - references: https://support.microsoft.com/office/mute-a-community-for-your-organization-in-viva-engage-840b305d-d23e-491b-a0e3-cfe904408ed3

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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