MC942832 – Microsoft 365 admin center: Business Chat usage in Microsoft 365 Copilot usage report

Microsoft Edge

check before: 2024-12-01

Product:

Copilot, Microsoft 365 admin center, Microsoft 365 Copilot, Microsoft 365 suite, Microsoft Edge

Platform:

Online, Web, World tenant

Status:

In development

Change type:

Feature update, Admin impact

Links:

415468

Details:

The Microsoft 365 Copilot usage report in the Microsoft 365 admin center will be updated to show total usage of Business Chat and split usage of Business Chat (work) and Business Chat (web). Business Chat (web) usage is currently limited to Microsoft Edge and Microsoft 365 App, but more apps will be added over time. The Business Chat (work) usage in Edge and Microsoft 365 App was already captured in the report as part of the Business Chat (work) metric, but now we are breaking them out in the adoption by app chart. In the user level table, the last activity dates are added for Business Chat (web), Edge, and Microsoft 365 App.
This message is associated with Microsoft 365 Roadmap ID 415468.



[When this will happen:]
General Availability (Worldwide): We will begin rolling out early December 2024 and expect to complete by late December 2024.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-11-27

updated:
2024-11-27

Task Type

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Docu to Check

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MS How does it affect me

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summary for non-techies**

The Microsoft 365 admin center is updating its usage report for Microsoft 365 Copilot to include detailed insights into Business Chat usage, categorizing it into Business Chat (work) and Business Chat (web), and showing last activity dates for users, with the update rolling out in December 2024.

Direct effects for Operations**

Change in Data Reporting Structure
The update will change how Business Chat usage data is reported, potentially leading to confusion if users are not prepared for the new format. This could result in misinterpretation of usage metrics and hinder decision-making processes.
   - roles: IT Administrators, Data Analysts
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=415468

Need for Updated Export Processes
The move of Business Chat (work) usage data to a new file format may disrupt existing data export processes, requiring immediate updates to scripts or tools that rely on the previous file structure.
   - roles: IT Administrators, Business Intelligence Analysts
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=415468

Configutation Options**

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Data Protection**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 3 days ago

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