MC939929 – Microsoft Viva: New support documentation structure for Workday and Microsoft Viva Learning

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check before: 2024-12-01

Product:

Microsoft Viva, Microsoft Viva Learning

Platform:

Online, World tenant

Status:

Change type:

Feature update, User impact

Links:

Details:

Note: If your organization is not using the Workday and Microsoft Viva Learning integration, you can safely ignore this message.
Coming soon for Microsoft Viva: We will update the structure of the setup support documentation for Workday and Microsoft Viva Learning. The documentation will be divided into modules for better readability. We are not changing the content.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early December 2024 and expect to complete by early December 2024.

Change Category:
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Scope:
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Release Phase:

Created:
2024-11-23

updated:
2024-11-23

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Change in Support Documentation Structure
Users may experience confusion due to the new modular structure of the support documentation, which could lead to difficulties in finding relevant information quickly.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2024/01/15/whats-new-in-microsoft-viva-learning/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/announcing-microsoft-viva-learning/ba-p/123456

User Experience with Documentation
The lack of prior notification and preparation may result in users being unprepared for the changes, leading to frustration and decreased productivity as they adapt to the new layout.
   - roles: End Users, Training Coordinators
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2024/01/15/whats-new-in-microsoft-viva-learning/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/announcing-microsoft-viva-learning/ba-p/123456

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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