MC939925 – (Updated) New Service in your Microsoft 365 subscription: Org Explorer

Outlook logo

check before: 2025-01-15

Product:

Microsoft 365 for the web, Microsoft Viva, Outlook

Platform:

Education, Mac, Online, Web, Windows Desktop, World tenant

Status:

In development

Change type:

Updated message, User impact

Links:

421191

Details:

Summary:
Org Explorer, a new service visualizing company structures, is being added to Microsoft 365 subscriptions in Outlook. Rollout begins mid-January 2025, with completion by mid-April 2025. No Viva premium license required post-rollout. No immediate action needed; documentation updates are forthcoming.

Details:
Updated December 5, 2024: We have updated the rollout timeline below. Thank you for your patience.
Your Microsoft 365 subscription is being updated with a new service in your Outlook: Org Explorer. This organization chart helps your visualize your company's internal structure and discover connections, roles, and responsibilities among you and other people across teams.
This message is associated with Microsoft 365 Roadmap ID 421191.
[When this will happen:]
General Availability (Worldwide) for new Outlook for Windows, Outlook for Web, and Outlook for Mac: We will begin rolling out mid-January 2025 and expect to complete by mid-April 2025 (previously late February).
General Availability (Worldwide) for classic Outlook: We will begin rolling out mid-January 2025 and expect to complete by early April 2025.
Note: The access to Org Explorer will depend on which Outlook service platform the user is using. Therefore, we recommend you switch to the new Outlook for Windows or Outlook for web to have early access to this new feature.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-11-23

updated:
2024-12-06

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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summary for non-techies**

Org Explorer is a new feature in Microsoft 365's Outlook that visualizes company structures, rolling out from January to April 2025 across various Outlook versions, and will no longer require a Viva premium license.

Direct effects for Operations**

User Confusion
Users may be confused about the new Org Explorer feature and its functionalities, leading to potential misuse or underutilization of the tool.
   - roles: End Users, IT Support
   - references: https://learn.microsoft.com/viva/people-in-viva/introducing-org-explorer

Training Needs
Without proper preparation, users may require additional training to effectively use Org Explorer, impacting productivity during the transition period.
   - roles: End Users, Training Coordinators
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=421191

Integration Issues
Existing integrations with other tools may face compatibility issues with the new Org Explorer, leading to disruptions in workflows.
   - roles: IT Administrators, Integration Specialists
   - references: https://learn.microsoft.com/viva/people-in-viva/introducing-org-explorer

Performance Impact
The introduction of Org Explorer may lead to performance degradation in Outlook if not properly managed, affecting user experience.
   - roles: End Users, IT Support
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=421191

Data Privacy Concerns
Users may have concerns regarding data privacy and visibility of organizational structures, leading to resistance in using the new feature.
   - roles: End Users, Compliance Officers
   - references: https://learn.microsoft.com/viva/people-in-viva/introducing-org-explorer

Configutation Options**

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Opportunities**

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Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2024-12-06MC prepareThere is no action required now. For additional information regarding Org Explorer, please visit Introducing Org Explorer.
https://learn.microsoft.com/viva/people-in-viva/introducing-org-explorer
https://learn.microsoft.com/viva/people-in-viva/introducing-org-explorer#removing-org-explorer
https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=421191
There is no action required now. The documentation of Introducing Org Explorer is going to be updated soon for additional information regarding Org Explorer ."
The link to the webpage is the same as before: Introducing Org Explorer | Microsoft Learn
https://learn.microsoft.com/viva/people-in-viva/introducing-org-explorer
https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=421191
2024-12-06MC MessageTagNamesUser impactUpdated message, User impact
2024-12-06MC SummaryOrg Explorer, a new service visualizing company structures, is being added to Microsoft 365 subscriptions in Outlook. Rollout begins mid-January 2025, with completion by mid-April 2025. No Viva premium license required post-rollout. No immediate action needed; documentation updates are forthcoming.
2024-12-06MC Last Updated11/22/2024 19:10:432024-12-05T19:48:28Z
2024-12-06MC MessagesYour Microsoft 365 subscription is being updated with a new service in your Outlook: Org Explorer. This organization chart helps your visualize your company's internal structure and discover connections, roles, and responsibilities among you and other people across teams.
This message is associated with Microsoft 365 Roadmap ID 421191.
[When this will happen:]
General Availability (Worldwide) for new Outlook for Windows, Outlook for Web, and Outlook for Mac: We will begin rolling out mid-January 2025 and expect to complete by late February 2025.
General Availability (Worldwide) for classic Outlook: We will begin rolling out mid-January 2025 and expect to complete by early April 2025.
Note: The access to Org Explorer will depend on which Outlook service platform the user is using. Therefore, we recommend you switch to the new Outlook for Windows or Outlook for web to have early access to this new feature. EDU tenants are not included in this rollout until further notice.
Updated December 5, 2024: We have updated the rollout timeline below. Thank you for your patience.
Your Microsoft 365 subscription is being updated with a new service in your Outlook: Org Explorer. This organization chart helps your visualize your company's internal structure and discover connections, roles, and responsibilities among you and other people across teams.
This message is associated with Microsoft 365 Roadmap ID 421191.
[When this will happen:]
General Availability (Worldwide) for new Outlook for Windows, Outlook for Web, and Outlook for Mac: We will begin rolling out mid-January 2025 and expect to complete by mid-April 2025 (previously late February).
General Availability (Worldwide) for classic Outlook: We will begin rolling out mid-January 2025 and expect to complete by early April 2025.
Note: The access to Org Explorer will depend on which Outlook service platform the user is using. Therefore, we recommend you switch to the new Outlook for Windows or Outlook for web to have early access to this new feature.
2024-12-06MC How AffectOnce the new service is available for your organization, you can access the Org Explorer app via Outlook as below:



If you'd like to disable Org Explorer, follow the instructions here: Introducing Org Explorer | Microsoft Learn.
Once the new service is available for your organization, you can access the Org Explorer app via Outlook as below:

Is a Viva license still required to access Org Explorer?
After the rollout in January 2025, Org Explorer will not require a Viva premium license.
We will share more information about how to disable the service.
2024-12-06MC TitleNew Service in your Microsoft 365 subscription: Org Explorer(Updated) New Service in your Microsoft 365 subscription: Org Explorer
2024-12-06MC End Time05/26/2025 09:00:002025-06-09T09:00:00Z

Last updated 4 days ago

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