check before: 2024-12-15
Product:
Microsoft Viva, Microsoft Viva Engage
Platform:
Online, Web, World tenant
Status:
Rolling out
Change type:
Feature update, Admin impact
Links:
Details:
Coming soon: Updates to community analytics features for Microsoft Viva Engage. After this rollout, users will be able to keep up with their community's activities in real time. We have added additional data ranges to support periods of 7 days, 28 days, 90 days, and 365 days. We have also added a new top conversations table that displays the conversations with the most engagement in the community and new Q&A engagement metrics, including an overview of most popular questions.
This message is associated with Microsoft 365 Roadmap ID 168626.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-December 2024 and expect to complete by mid-January 2025.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-11-21
updated:
2025-01-15
Public Preview Start Date
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summary for non-techies**
Microsoft Viva Engage is updating its community analytics to offer real-time tracking and extended data ranges up to a year, along with new features like a top conversations table and Q&A engagement metrics, with these updates rolling out automatically between mid-December 2024 and mid-January 2025.
Direct effects for Operations**
Real-time analytics introduction
Transitioning from 24-hour refresh periods to real-time analytics may overwhelm users with excessive data, leading to confusion and potential misinterpretation of community engagement metrics.
- roles: Community Managers, Data Analysts
- references: https://learn.microsoft.com/viva/engage/analytics, https://support.microsoft.com/topic/monitor-engagement-in-viva-engage-with-analytics-0d9f6fd5-6b0c-45a2-a0aa-0576ae1f6895
Change in access method for analytics
The removal of the About tab for accessing community analytics may disrupt users' workflows, causing frustration and inefficiency as they adapt to the new navigation method.
- roles: End Users, Community Managers
- references: https://learn.microsoft.com/viva/engage/analytics, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=168626
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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