MC937709 – (Updated) Facilitator in Teams Meetings and Chats

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check before: 2024-11-01

Product:

Copilot, eDiscovery, Microsoft 365 admin center, Microsoft 365 Copilot, Purview Communication Compliance, SharePoint, Teams

Platform:

mobile, Online, Web, World tenant

Status:

Change type:

Admin impact, New feature, Updated message, User impact

Links:

Details:

Updated November 22, 2024: We have updated the Known Limitations with additional details.
The Facilitator is a new agent in Microsoft 365. This agent works within Teams meetings and chats for more effective collaboration. This new agent is available in public preview and customers are required to have a Microsoft 365 Copilot license to access the public preview.
In meetings, the Facilitator generates real-time AI notes and suggested tasks during your meetings, allowing everyone to co-author and collaborate seamlessly.
In chats, Facilitator maintains an up-to-date summary of important information as the conversation happens, including key decisions, actions items, and open questions to resolve.
[When this will happen:]
Targeted Release (Worldwide): We will begin rolling out in mid-November 2024 and expect to complete by late November 2024.

Change Category:
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Scope:
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Release Phase:

Created:
2024-11-20

updated:
2024-11-23

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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Pictures

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summary for non-techies**

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Direct effects for Operations**

AI Notes Accessibility
Users without a Microsoft 365 Copilot license will not be able to access AI-generated notes, leading to a disparity in information availability during meetings and chats.
   - roles: End Users, Team Leaders
   - references: https://learn.microsoft.com/microsoft-365-copilot/microsoft-365-copilot-privacy, https://learn.microsoft.com/MicrosoftTeams/facilitator-teams " target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/MicrosoftTeams/facilitator-teams

Mobile User Limitations
Mobile users will not be able to enable AI-generated notes, which may hinder their ability to participate fully in meetings and access important information.
   - roles: Mobile Users, Project Managers
   - references: https://support.microsoft.com/office/automate-notetaking-in-Microsoft-Teams-meetings-37657f91-39b5-40eb-9421-45141e3ce9f6, https://support.microsoft.com/office/keep-track-of-chats-with-AI-notes-in-Microsoft-Teams-0b7efbd0-fd3e-48e7-9a4b-4ea22cdc12c0

External User Restrictions
External users will not have access to AI-generated notes, which may lead to communication gaps and misunderstandings in collaborative projects involving outside stakeholders.
   - roles: External Collaborators, Business Development Managers
   - references: https://learn.microsoft.com/MicrosoftTeams/facilitator-teams, https://learn.microsoft.com/microsoft-365/collaboration/teams/external-access

Configutation Options**

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Opportunities**

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Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2024-11-23MC MessagesThe Facilitator is a new agent in Microsoft 365. This agent works within Teams meetings and chats for more effective collaboration. This new agent is available in public preview and customers are required to have a Microsoft 365 Copilot license to access the public preview.
In meetings, the Facilitator generates real-time AI notes and suggested tasks during your meetings, allowing everyone to co-author and collaborate seamlessly.
In chats, Facilitator maintains an up-to-date summary of important information as the conversation happens, including key decisions, actions items, and open questions to resolve.
[When this will happen:]
Targeted Release (Worldwide): We will begin rolling out in mid-November 2024 and expect to complete by late November 2024.
Updated November 22, 2024: We have updated the Known Limitations with additional details.
The Facilitator is a new agent in Microsoft 365. This agent works within Teams meetings and chats for more effective collaboration. This new agent is available in public preview and customers are required to have a Microsoft 365 Copilot license to access the public preview.
In meetings, the Facilitator generates real-time AI notes and suggested tasks during your meetings, allowing everyone to co-author and collaborate seamlessly.
In chats, Facilitator maintains an up-to-date summary of important information as the conversation happens, including key decisions, actions items, and open questions to resolve.
[When this will happen:]
Targeted Release (Worldwide): We will begin rolling out in mid-November 2024 and expect to complete by late November 2024.
2024-11-23MC TitleFacilitator in Teams Meetings and Chats(Updated) Facilitator in Teams Meetings and Chats
2024-11-23MC Last Updated11/19/2024 17:33:472024-11-22T19:24:54Z
2024-11-23MC MessageTagNamesNew feature, User impact, Admin impactUpdated message, New feature, User impact, Admin impact
2024-11-23MC prepareFacilitator app will be turned on by default unless all apps are blocked by your organization. However, as an admin, you control whether Facilitator will be available to your entire organization or to a certain group of users. For more information, refer to our admin documentation here: Set up Facilitator in Microsoft Teams for collaborative AI notes - Microsoft Teams | Microsoft Learn
Facilitator and Microsoft 365 are built on Microsoft's comprehensive approach to security, compliance, and privacy.
As a part of the security promise, you can discover, protect, and govern AI interactions with Facilitator through Microsoft Purview. Microsoft Purview Data Security Posture Management (DSPM) for AI helps IT and security teams proactively discover and manage data risks. Use DSPM for AI in conjunction with other Microsoft Purview capabilities such as Audit, eDiscovery, and Data Lifecycle Management to ensure data security and compliance for your organization. Learn more about Microsoft Purview here: Microsoft Purview data security and compliance protections for generative AI apps.
For more information, see the following:
If you're using Microsoft 365 Copilot in your organization (with your work or school account), see Data, Privacy, and Security for Microsoft 365 Copilot.
For Facilitator-specific updates: Set up Facilitator in Microsoft Teams for collaborative AI notes - Microsoft Teams | Microsoft Learn
Known Limitations:
External users cannot access AI-generated notes
Meetings
Mobile users cannot enable 'AI-generated notes' but can view and consume
Unlicensed users can turn off 'AI-generated notes' but cannot turn on
Chats
Users that are not participating in Private preview cannot access the 'AI notes' pane in chats, but can remove Facilitator
If Facilitator is added to a chat, it cannot be removed on mobile clients; users should use desktop or web to remove Facilitator from chats
https://go.microsoft.com/fwlink/?linkid=2296991
https://learn.microsoft.com/microsoft-365-copilot/microsoft-365-copilot-privacy
https://learn.microsoft.com/MicrosoftTeams/facilitator-teams
https://learn.microsoft.com/microsoftteams/teams-app-permission-policies#create-an-app-permission-policy
https://support.microsoft.com/office/automate-notetaking-in-Microsoft-Teams-meetings-37657f91-39b5-40eb-9421-45141e3ce9f6
https://support.microsoft.com/office/keep-track-of-chats-with-AI-notes-in-Microsoft-Teams-0b7efbd0-fd3e-48e7-9a4b-4ea22cdc12c0
Facilitator app will be turned on by default unless all apps are blocked by your organization. However, as an admin, you control whether Facilitator will be available to your entire organization or to a certain group of users. For more information, refer to our admin documentation here: Set up Facilitator in Microsoft Teams for collaborative AI notes - Microsoft Teams | Microsoft Learn
Facilitator and Microsoft 365 are built on Microsoft's comprehensive approach to security, compliance, and privacy.
As a part of the security promise, you can discover, protect, and govern AI interactions with Facilitator through Microsoft Purview. Microsoft Purview Data Security Posture Management (DSPM) for AI helps IT and security teams proactively discover and manage data risks. Use DSPM for AI in conjunction with other Microsoft Purview capabilities such as Audit, eDiscovery, and Data Lifecycle Management to ensure data security and compliance for your organization. Learn more about Microsoft Purview here: Microsoft Purview data security and compliance protections for generative AI apps.
For more information, see the following:
If you're using Microsoft 365 Copilot in your organization (with your work or school account), see Data, Privacy, and Security for Microsoft 365 Copilot.
For Facilitator-specific updates: Set up Facilitator in Microsoft Teams for collaborative AI notes - Microsoft Teams | Microsoft Learn
Known Limitations:
Generally available users in chats with public-preview participants may temporarily see system messages in the chat that include a Copilot icon. The icon on these chats will be resolved in mid-December.
External users cannot access AI-generated notes
Meetings
Mobile users cannot enable 'AI-generated notes' but can view and consume
Unlicensed users can turn off 'AI-generated notes' but cannot turn on
Chats
Users that are not participating in Private preview cannot access the 'AI notes' pane in chats, but can remove Facilitator
If Facilitator is added to a chat, it cannot be removed on mobile clients; users should use desktop or web to remove Facilitator from chats
https://go.microsoft.com/fwlink/?linkid=2296991
https://learn.microsoft.com/microsoft-365-copilot/microsoft-365-copilot-privacy
https://learn.microsoft.com/MicrosoftTeams/facilitator-teams
https://learn.microsoft.com/microsoftteams/teams-app-permission-policies#create-an-app-permission-policy
https://support.microsoft.com/office/automate-notetaking-in-Microsoft-Teams-meetings-37657f91-39b5-40eb-9421-45141e3ce9f6
https://support.microsoft.com/office/keep-track-of-chats-with-AI-notes-in-Microsoft-Teams-0b7efbd0-fd3e-48e7-9a4b-4ea22cdc12c0

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