check before: 2024-12-15
Product:
Copilot, Microsoft 365 Copilot, Microsoft Viva, Microsoft Viva Engage
Platform:
Android, iOS, Online, Web, World tenant
Status:
In development
Change type:
New feature, Updated message, User impact
Links:
Details:
Summary:
Microsoft 365 Copilot will soon access Microsoft Viva Engage content, including question posts in public communities and Answers. Rollout begins mid-January 2025, completing by late February 2025. This feature requires a Copilot license and will be available by default. No admin action is needed before rollout.
Details:
Updated December 27, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon: We are pleased to inform you that Microsoft 365 Copilot will have access to question posts in Microsoft Viva Engage public communities, including Answers, to assist in delivering pertinent responses to users' inquiries. This message applies to Copilot on the web and Copilot on iOS/Android. A Microsoft 365 Copilot license is required to use this feature.
This message is associated with Microsoft 365 Roadmap ID 408166.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-January 2025 (previously mid-December) and expect to complete by late February 2025 (previously late January).
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2024-11-13
updated:
2025-01-15
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
linked item details
XXXXXXX ... free basic plan only
Pictures
XXXXXXX ... free basic plan only
summary for non-techies**
Microsoft 365 Copilot will soon be able to access content from Microsoft Viva Engage, starting with question posts from public communities and Answers, with the rollout beginning in mid-January 2025 and completing by late February 2025, eventually expanding to include more content types.
Direct effects for Operations**
Access to Viva Engage Content
Users may experience confusion or frustration if they are unaware that Copilot can now access Viva Engage content, leading to potential miscommunication or misinterpretation of responses.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=408166
Increased Dependency on Copilot
Users may become overly reliant on Copilot for information retrieval, potentially diminishing their own problem-solving skills and critical thinking abilities.
- roles: End Users, Team Leaders
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=408166
Data Privacy Concerns
With Copilot accessing public community content, there may be concerns regarding the privacy of shared information, leading to hesitance in participation.
- roles: End Users, Compliance Officers
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=408166
Documentation and Training Gaps
Existing documentation may not reflect the new capabilities of Copilot, leading to user errors and inefficiencies in utilizing the tool effectively.
- roles: End Users, Training Coordinators
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=408166
Change Management Challenges
The automatic rollout of this feature without prior preparation may lead to resistance from users who are not ready for the change, impacting overall productivity.
- roles: End Users, Change Managers
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=408166
Configutation Options**
XXXXXXX ... paid membership only
Opportunities**
XXXXXXX ... free basic plan only
Potentional Risks**
XXXXXXX ... paid membership only
Data Protection**
XXXXXXX ... paid membership only
IT Security**
XXXXXXX ... paid membership only
Hypothetical Work Council Statement**
XXXXXXX ... paid membership only
DPIA Draft**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
change history
| Date | Property | old | new |
| 2024-12-28 | MC Messages | Coming soon: We are pleased to inform you that Microsoft 365 Copilot will have access to question posts in Microsoft Viva Engage public communities, including Answers, to assist in delivering pertinent responses to users' inquiries. This message applies to Copilot on the web and Copilot on iOS/Android. A Microsoft 365 Copilot license is required to use this feature.
This message is associated with Microsoft 365 Roadmap ID 408166. [When this will happen:] General Availability (Worldwide): We will begin rolling out mid-December 2024 and expect to complete by late January 2025. | Updated December 27, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon: We are pleased to inform you that Microsoft 365 Copilot will have access to question posts in Microsoft Viva Engage public communities, including Answers, to assist in delivering pertinent responses to users' inquiries. This message applies to Copilot on the web and Copilot on iOS/Android. A Microsoft 365 Copilot license is required to use this feature. This message is associated with Microsoft 365 Roadmap ID 408166. [When this will happen:] General Availability (Worldwide): We will begin rolling out mid-January 2025 (previously mid-December) and expect to complete by late February 2025 (previously late January). |
| 2024-12-28 | MC Title | Microsoft 365 Copilot can access Microsoft Viva Engage content | (Updated) Microsoft 365 Copilot can access Microsoft Viva Engage content |
| 2024-12-28 | MC Last Updated | 11/13/2024 03:04:02 | 2024-12-27T22:04:13Z |
| 2024-12-28 | MC MessageTagNames | New feature, User impact | Updated message, New feature, User impact |
| 2024-12-28 | MC Summary | Microsoft 365 Copilot will soon access Viva Engage content, including question posts in public communities and Answers, to provide relevant responses. This feature requires a Copilot license and will be available on web and mobile platforms, starting mid-December 2024 and completing by late January 2025. No admin action is needed for the rollout. | Microsoft 365 Copilot will soon access Microsoft Viva Engage content, including question posts in public communities and Answers. Rollout begins mid-January 2025, completing by late February 2025. This feature requires a Copilot license and will be available by default. No admin action is needed before rollout. |
Last updated 1 week ago
