check before: 2024-12-01
Product:
Microsoft Viva, Microsoft Viva Engage
Platform:
Online, World tenant
Status:
Change type:
Admin impact, Feature update, Updated message, User impact
Links:
Details:
Summary:
Microsoft Viva Engage will update to only send community emails to registered users. Previously, unregistered invited users could receive emails. Starting December 2024, only those who accept the invitation and complete registration will receive updates. Organizations should inform users and update documentation accordingly.
Details:
Updated November 11, 2024: We have updated the content. Thank you for your patience.
When an external network participant is invited to join a Microsoft Viva Engage external network, they receive an invitation email with an option to accept. Before this configuration change, all invited external users receive community conversations and emails, even if their invitation is in a pending or inactive state, allowing them to receive updates without completing registration. An E3/E5 license is required to use this feature.
After this change, pending or inactive users will no longer receive community conversations or emails unless they accept the invitation and complete the registration process. This change prioritizes active engagement, ensuring only registered users access conversation updates and reducing the volume of emails sent to non-registered users. External users who have activated their accounts will receive conversations and community emails.
We will begin rolling out this change early December 2024 and expected to complete by early January 2025. Extensions will not be provided for this configuration change.
Change Category:
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Scope:
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Release Phase:
Created:
2024-11-08
updated:
2024-11-12
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS workload name
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Pictures
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summary for non-techies**
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Direct effects for Operations**
Email Communication Disruption
Unregistered external users will no longer receive community emails, potentially leading to missed communications and updates for those who have not completed registration.
- roles: Community Manager, External Collaborator
- references: https://techcommunity.microsoft.com/t5/microsoft-viva-blog/updated-microsoft-viva-engage-unregistered-users-in-an-external/ba-p/3851230
User Engagement Decline
Organizations may experience a decline in engagement from external users who are not prompted to register, affecting collaboration and information sharing.
- roles: Project Manager, External Stakeholder
- references: https://techcommunity.microsoft.com/t5/microsoft-viva-blog/updated-microsoft-viva-engage-unregistered-users-in-an-external/ba-p/3851230
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-11-12 | MC Messages | When an external network participant is invited to join a Microsoft Viva Engage external network, they receive an invitation email with an option to accept. Before this configuration change, all invited external users receive community conversations and emails, even if their invitation is in a pending or inactive state, allowing them to receive updates without completing registration. An E5 license is required to use this feature.
After this change, pending or inactive users will no longer receive community conversations or emails unless they accept the invitation and complete the registration process. This change prioritizes active engagement, ensuring only registered users access conversation updates and reducing the volume of emails sent to non-registered users. External users who have activated their accounts will receive conversations and community emails. We will begin rolling out this change early December 2024 and expected to complete by early January 2025. Extensions will not be provided for this configuration change. | Updated November 11, 2024: We have updated the content. Thank you for your patience.
When an external network participant is invited to join a Microsoft Viva Engage external network, they receive an invitation email with an option to accept. Before this configuration change, all invited external users receive community conversations and emails, even if their invitation is in a pending or inactive state, allowing them to receive updates without completing registration. An E3/E5 license is required to use this feature. After this change, pending or inactive users will no longer receive community conversations or emails unless they accept the invitation and complete the registration process. This change prioritizes active engagement, ensuring only registered users access conversation updates and reducing the volume of emails sent to non-registered users. External users who have activated their accounts will receive conversations and community emails. We will begin rolling out this change early December 2024 and expected to complete by early January 2025. Extensions will not be provided for this configuration change. |
| 2024-11-12 | MC Title | Microsoft Viva Engage: Unregistered users in an external network will not receive community emails | (Updated) Microsoft Viva Engage: Unregistered users in an external network will not receive community emails |
| 2024-11-12 | MC Last Updated | 11/08/2024 01:56:34 | 2024-11-12T03:12:31Z |
| 2024-11-12 | MC MessageTagNames | Feature update, User impact, Admin impact | Updated message, Feature update, User impact, Admin impact |
| 2024-11-12 | MC Summary | Unregistered users in Microsoft Viva Engage external networks will no longer receive community emails unless they accept an invitation and complete registration. This change, effective from December 2024 to January 2025, aims to enhance active engagement and reduce unnecessary emails. Organizations should inform users and update documentation accordingly. | Microsoft Viva Engage will update to only send community emails to registered users. Previously, unregistered invited users could receive emails. Starting December 2024, only those who accept the invitation and complete registration will receive updates. Organizations should inform users and update documentation accordingly. |
Last updated 3 weeks ago
