check before: 2024-12-16
Product:
Copilot, Outlook
Platform:
Online, World tenant
Status:
Change type:
New feature
Links:
Details:
We are announcing the enhanced email summaries and drafts with meeting suggestions feature for Copilot for Sales. This feature will allow users to utilize Copilot for drafting emails and generating email summaries. This feature will be released on December 16, 2024.
Change Category:
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Scope:
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Release Phase:
Created:
2024-11-08
updated:
2024-11-08
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
If the new email summaries and drafts feature is implemented without proper training, users may struggle to adapt to the new interface and functionalities, leading to confusion and decreased productivity.
- roles: Sales Representatives, Customer Support Agents
- references: https://www.forbes.com/sites/bernardmarr/2021/01/25/the-top-5-technology-trends-in-2021/?sh=4c1c1c1e7b5b
Increased Email Miscommunication
Without preparation, users may misinterpret the suggested meeting times or localized responses, resulting in scheduling conflicts and miscommunication with clients.
- roles: Sales Representatives, Project Managers
- references: https://www.mindtools.com/pages/article/newTMC_96.htm
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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