check before: 2025-04-01
Product:
Intune, Microsoft 365 admin center
Platform:
Android, Online, World tenant
Status:
Change type:
Admin impact
Links:
(MC1018339)
Details:
Summary:
In April 2025, Microsoft Intune will stop supporting custom profiles for Android Enterprise personally owned work profile devices. Admins should transition to equivalent settings in the Intune admin center and review the blog for detailed information and preparation steps.
Details:
Starting in April 2025, Microsoft Intune will end support for custom profiles for Android Enterprise personally owned work profile devices. Equivalent settings are available in the Intune admin center through other policy types which are easier to manage.
Review the blog for more details: Intune ending support for custom profiles for personally owned work profile devices in April 2025
Change Category:
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Scope:
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Release Phase:
Created:
2024-11-08
updated:
2024-11-08
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
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Direct effects for Operations**
Loss of Custom Profile Functionality
Admins will no longer be able to create new custom profiles for personally owned work profile devices, potentially leading to gaps in device management capabilities.
- roles: IT Admin, Device Manager
- references: https://aka.ms/Intune/Android-customprofiles
Increased Management Complexity
Transitioning to equivalent settings may require additional training and adjustment time for admins, leading to potential misconfigurations.
- roles: IT Admin, Support Staff
- references: https://aka.ms/Intune/Android-customprofiles
Uncertain Future Functionality
Existing custom profiles may change in functionality without notice, impacting user experience and device performance.
- roles: End User, IT Admin
- references: https://aka.ms/Intune/Android-customprofiles
Support Limitations
Intune technical support will no longer assist with custom profiles, leaving admins without official support for issues related to these profiles.
- roles: IT Admin, Support Staff
- references: https://aka.ms/Intune/Android-customprofiles
Potential User Disruption
Users may experience disruptions or changes in functionality on their devices as custom profiles are phased out, affecting productivity.
- roles: End User, IT Admin
- references: https://aka.ms/Intune/Android-customprofiles
Configutation Options**
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Opportunities**
Streamlining Device Management
Transitioning from custom profiles to equivalent settings in the Intune admin center allows for a more streamlined device management process. This change can lead to reduced complexity in managing policies and enhance overall efficiency for IT administrators.
- next-steps: Conduct a thorough audit of existing custom profiles and map them to the equivalent settings available in Intune. Develop a transition plan to migrate these profiles before the April 2025 deadline.
- roles: IT Administrators, System Administrators, Device Management Teams
- references: https://aka.ms/Intune/Android-customprofiles
Improving User Experience
By utilizing the more manageable equivalent settings in Intune, users may experience improved device performance and usability. This can lead to higher satisfaction and productivity among employees using personally owned work profile devices.
- next-steps: Gather feedback from users on their experiences with current custom profiles and identify any specific pain points. Use this feedback to guide the creation of new policies that better meet user needs.
- roles: End Users, HR Managers, IT Support Teams
- references: https://aka.ms/Intune/Android-customprofiles
Enhanced Security Posture
The transition to supported settings can enhance the security posture of personally owned work profile devices. By utilizing the latest policy types, organizations can implement more robust security measures that are regularly updated and supported by Microsoft.
- next-steps: Review the security features of the new policy types in Intune and identify any additional security measures that can be implemented during the transition. Ensure compliance with organizational security standards.
- roles: Security Officers, Compliance Managers, IT Administrators
- references: https://aka.ms/Intune/Android-customprofiles
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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