check before: 2024-11-01
Product:
Copilot, Microsoft 365 Apps, Microsoft 365 Copilot, Outlook, Teams
Platform:
mobile, Online, Web, Windows Desktop, World tenant
Status:
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
All Microsoft 365 Copilot agents, including plugins, are being centralized to the right pane for a unified user experience. Web content control is moving to the top screen menu. The updates will roll out from late November 2024 to January 2025, requiring no action from admins.
Details:
To streamline and simplify the experience for our users, we are relocating plugins to the right pane of Copilot (same location as other agent experiences) from their current location. This will ensure coherence in how users discover, install, manage and use different types of agents in Copilot. Plugins will now have their own focused chat experience and will also be referenced as "agents" ahead.
This update applies to the Microsoft 365 Copilot experiences for Desktop and Web across the Microsoft 365 app (Office) and Teams. This will be followed by Copilot in Word, Copilot in PowerPoint, Copilot in Microsoft Teams Meeting and Copilot on Teams mobile ahead.
Web content toggle that defines user's preference on Copilot accessing the web for responses is moving to the "…" menu at the top of the screen as referenced below. The same control will now also be accessible in web mode.
This web content toggle update applies to the Microsoft 365 Copilot experiences for Desktop and Web across the Microsoft 365 app, Teams, Outlook, and Edge sidebar. Please note, the update on mobile will follow.
[When will this happen:]
We'll begin rolling out these updates in late November 2024 and expect them to be completed by January 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2024-11-06
updated:
2024-11-06
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration due to the relocation of plugins and agents, leading to a temporary decrease in productivity as they adapt to the new interface.
- roles: End Users, Support Staff
- references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-plugins-for-copilot-in-integrated-apps?view=o365-worldwide
Increased Support Requests
The change in the location of web content control may lead to an increase in support requests as users seek assistance in navigating the new layout.
- roles: Support Staff, IT Helpdesk
- references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-plugins-for-copilot-in-integrated-apps?view=o365-worldwide
Training and Adaptation Needs
Users may require additional training or resources to effectively utilize the new centralized location for agents, impacting overall efficiency during the transition period.
- roles: End Users, Training Coordinators
- references: https://learn.microsoft.com/microsoft-365-copilot/extensibility/overview-declarative-agent
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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