check before: 2024-11-01

Product:

Exchange, Microsoft 365 Apps, Microsoft 365 for the web, Outlook

Platform:

Online, US Instances, Web, Windows Desktop, World tenant

Status:

In development

Change type:

New feature, User impact

Links:

401341

Details:

Summary:
Outlook for Windows and web will soon allow users to pin a Favorites section at the top of the folder list for easy access. Rollout begins mid-November 2024, with various completion dates for different releases. Users can pin/unpin Favorites via the folder list or Outlook ribbon. No admin action required.

Details:
Coming soon for new Outlook for Windows and web: Easily access your most-used folders by pinning a Favorites section at the top of the Outlook folder list on the left side of the screen. This feature streamlines navigation, ensuring your important folders are always in easy reach. Before this rollout, users can add a Favorites section that scrolls down when users navigate down the list. After this rollout, users can choose to keep the Favorites section pinned to the top of the list, and only the rest of the folders will scroll.
This message is associated with Microsoft 365 Roadmap ID 401341.
[When this will happen:]
Targeted Release: We will begin rolling out mid-November 2024 and expect to complete by mid-December 2025.
General Availability (Worldwide): We will begin rolling out mid-December 2024 and expect to complete by mid-January 2025.
General Availability (GCC, GCC High, DoD): We will begin rolling out mid-January 2025 and expect to complete by mid-February 2025.

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2024-11-06

updated:
2024-11-06

Public Preview Start Date

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Task Type

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Docu to Check

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MS How does it affect me

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summary for non-techies**

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Direct effects for Operations**

User Navigation Changes
Users may experience confusion or frustration due to the new Favorites section being pinned at the top, altering their familiar navigation flow without prior preparation.
   - roles: End Users, IT Support Staff
   - references: https://support.microsoft.com/office/use-favorites-in-outlook-8913f2d0-b167-48cc-8983-86fa9b0d945f, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=401341

Training and Documentation Gaps
Lack of user training and updated documentation may lead to inefficient use of the new feature, resulting in decreased productivity as users struggle to adapt.
   - roles: End Users, Training Coordinators
   - references: https://support.microsoft.com/office/use-favorites-in-outlook-8913f2d0-b167-48cc-8983-86fa9b0d945f, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=401341

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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