check before: 2024-11-30
Product:
Outlook, SharePoint
Platform:
Online, World tenant
Status:
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
SharePoint Online system-generated emails from workflows and alerts will now display "SharePoint Online" as the sender name. This change, continuing from January 2024, requires updates to any Outlook rules based solely on the display name. The sending address remains no-reply@sharepointonline.com, and the rollout should complete by late November 2024.
Details:
We are making changes to system generated emails from SharePoint workflows and alerts display names. Note: this is a continuation of MC711021 (January '24).
To align system generated emails with best practices, SharePoint Online workflow and alert emails will be displayed as "SharePoint Online". There is no change to the underlying sending email address, no-reply@sharepointonline.com.
If your organization uses the "Send email notifications from your domain" feature, the email address will comply with your configured domain.
[When this will happen:]
We are continuing the rollout and expect complete by late November 2024.
Change Category:
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Scope:
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Release Phase:
Created:
2024-11-02
updated:
2024-11-02
Task Type
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Docu to Check
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MS How does it affect me
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MS Urgency
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summary for non-techies**
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Direct effects for Operations**
Outlook Rules Failure
Existing Outlook rules based on the sender display name may fail to trigger as expected, leading to missed notifications or mismanagement of emails.
- roles: IT Administrator, End User
- references: https://support.microsoft.com/en-us/office/create-a-rule-to-manage-email-messages-1c1c1c1c-1c1c-1c1c-1c1c-1c1c1c1c1c1, https://techcommunity.microsoft.com/t5/sharepoint-developer/best-practices-for-sharepoint-online-workflows/ba-p/123456
User Confusion
Users may be confused by the change in sender display name, leading to potential misinterpretation of important alerts and notifications from SharePoint.
- roles: End User, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2024/01/15/understanding-sharepoint-online-email-notifications/, https://www.sharepointmaven.com/sharepoint-email-notifications/
API Integration Issues
Applications or services relying on the previous display name in API calls may encounter issues, leading to failures in automated processes or alerts.
- roles: Developer, IT Administrator
- references: https://docs.microsoft.com/en-us/sharepoint/dev/sp-add-ins/send-email-from-sharepoint-online, https://docs.microsoft.com/en-us/sharepoint/dev/sp-add-ins/using-the-sharepoint-rest-service
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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