check before: 2024-10-01
Product:
Copilot, Microsoft 365 Copilot, Microsoft Viva, Microsoft Viva Engage
Platform:
Online, World tenant
Status:
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Coming soon to the Microsoft Viva Engage adoption community for Microsoft 365 Copilot, admins will have access to new suggested content covering timely Copilot updates and best practices and the ability to easily upload documents and leverage AI to generate Q&A pairs using Answers Intelligent Importer.
What is the Microsoft Viva Engage adoption community for Copilot?
Since general availability in August 2024 (referenced in MC7841560), network admins and corporate communicators can enable a new type of community specifically built to facilitate the rollout and adoption of Copilot in their organizations. This community can bring employees together in a community of practice where employees can ask questions, seek support from both their peers and IT admins, share best practices, and learn more from articles and quick tips on how best to use Copilot.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out late October 2024 and expect to complete by mid-November 2024.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
Created:
2024-10-30
updated:
2024-10-30
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
Pictures
XXXXXXX ... free basic plan only
summary for non-techies**
XXXXXXX ... free basic plan only
Direct effects for Operations**
Lack of User Training on New Features
Without proper preparation, users may struggle to understand and utilize the new features of Microsoft Viva Engage and Copilot, leading to confusion and decreased productivity.
- roles: Network Admins, Corporate Communicators
- references: https://learn.microsoft.com/viva/engage/engage-365-copilot-adoption-platform, https://techcommunity.microsoft.com/t5/viva-engage-blog/new-features-in-viva-engage-help-you-rollout-and-adopt-copilot/ba-p/4110449
Increased Support Requests
The introduction of new features without adequate preparation may lead to a surge in support requests from users who encounter issues or have questions about the new functionalities.
- roles: IT Support Staff, Network Admins
- references: https://techcommunity.microsoft.com/t5/viva-engage-blog/introducing-answers-intelligent-importer/ba-p/4109110, https://techcommunity.microsoft.com/t5/viva-engage-blog/new-features-in-viva-engage-help-you-rollout-and-adopt-copilot/ba-p/4110449
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
Last updated 1 month ago
