check before: 2024-12-02
Product:
Microsoft 365 Apps, Microsoft 365 for the web
Platform:
Mac, Online, Web, World tenant
Status:
Change type:
User impact
Links:
Details:
We will retire the Web Viewer add-in for Microsoft PowerPoint and remove it from Microsoft App Source on December 2, 2024. After this date, the add-in will be unavailable for download or use. Existing files will not be affected, although the add-in's functionality in existing slides will end.
We are retiring the add-in due to low usage. We are prioritizing more critical and relevant features for PowerPoint.
This message applies to PowerPoint for Windows and Mac desktop and to PowerPoint for the web.
Change Category:
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Scope:
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Release Phase:
Created:
2024-10-30
updated:
2024-10-30
Task Type
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Docu to Check
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Loss of Functionality
The retirement of the Web Viewer add-in will result in the loss of its functionality in existing PowerPoint slides, potentially disrupting presentations that relied on this feature.
- roles: End Users, Presenters
- references: https://appsource.microsoft.com/product/office/WA104295828
User Experience Degradation
Users may experience frustration and confusion when attempting to use the Web Viewer add-in after its retirement, leading to a negative impact on their overall experience with PowerPoint.
- roles: End Users, Trainers
- references: https://appsource.microsoft.com/product/office/WA104295828
Increased Support Requests
The change may lead to an increase in support requests from users who are unaware of the retirement, requiring IT support to address their concerns and questions.
- roles: IT Support, Helpdesk Staff
- references: https://appsource.microsoft.com/product/office/WA104295828
Documentation Updates Required
Organizations will need to update their documentation and training materials to reflect the removal of the Web Viewer add-in, which may require additional resources and time.
- roles: Documentation Specialists, Trainers
- references: https://appsource.microsoft.com/product/office/WA104295828
Potential Workflow Disruption
Teams that have integrated the Web Viewer add-in into their workflows may face disruptions, leading to delays in project timelines and productivity.
- roles: Project Managers, Team Members
- references: https://appsource.microsoft.com/product/office/WA104295828
Configutation Options**
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Opportunities**
Enhance User Training for PowerPoint Features
With the retirement of the Web Viewer add-in, users may need to adapt to new methods for sharing presentations. Offering enhanced training on alternative features such as Presenter View, collaboration tools, and integration with Teams can improve user experience and productivity.
- next-steps: Develop and schedule training sessions or webinars focusing on alternative features and best practices in PowerPoint. Create updated documentation and resources for users.
- roles: Training Coordinator, IT Support, Content Creators
- references: https://support.microsoft.com/en-us/office/use-presenter-view-in-powerpoint-1a3b4b9b-4c3e-4c12-bb91-4b5f8a5a8c4f, https://www.microsoft.com/en-us/microsoft-365/blog/2021/03/02/what-you-need-to-know-about-microsoft-365-apps-for-business/
Optimize Presentation Collaboration
The removal of the Web Viewer add-in opens an opportunity to promote and optimize the use of PowerPoint's built-in collaboration features, such as real-time co-authoring and commenting. This can lead to better teamwork and efficiency in creating presentations.
- next-steps: Communicate the benefits of using built-in collaboration tools to users. Provide guidelines and best practices for effective collaboration in PowerPoint.
- roles: Project Managers, Team Leaders, Marketing Teams
- references: https://support.microsoft.com/en-us/office/collaborate-on-a-presentation-in-powerpoint-5b8c6e8c-3b9b-4c3e-9e09-2f5e7c4a7d9f, https://www.microsoft.com/en-us/microsoft-365/blog/2020/05/12/how-to-work-together-in-microsoft-365/
Evaluate and Implement Alternative Add-ins
With the Web Viewer add-in being retired, this is an opportunity to evaluate and implement alternative add-ins that can enhance PowerPoint functionality, such as tools for data visualization or interactive presentations.
- next-steps: Research available add-ins that can complement PowerPoint's capabilities. Test and evaluate these add-ins with a select group of users before wider implementation.
- roles: IT Administrators, Business Analysts, Marketing Teams
- references: https://appsource.microsoft.com/en-us/home, https://www.techrepublic.com/article/the-best-powerpoint-add-ins-for-2023/
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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