check before: 2024-11-15
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft 365 suite, Microsoft Search, Outlook, Teams
Platform:
Online, Teams And Surface Devices, Web, Windows Desktop, World tenant
Status:
Launched
Change type:
Feature update, User impact
Details:
Summary:
Web mode is being released for Microsoft 365 Copilot in Teams and Outlook, starting mid-November 2024, with full rollout by late November. Users can switch between Web and Work modes, with no admin action needed for the update. Details are in Microsoft 365 Roadmap ID 420330.
Details:
We are releasing Web mode to Microsoft 365 Copilot users when they access the Copilot app in Microsoft Teams and Outlook.
This message is associated with Microsoft 365 Roadmap ID 420330.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-November 2024 and expect to complete by late November 2024.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-10-29
updated:
2024-10-29
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration when switching between Web and Work modes without prior training or documentation, leading to decreased productivity.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=420330
Inconsistent Information Retrieval
Without preparation, users may receive outdated or irrelevant information from Copilot due to the new web search policy, impacting decision-making processes.
- roles: End Users, Data Analysts
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=420330
Increased Support Tickets
The rollout may lead to an increase in support tickets as users encounter issues or have questions about the new features, straining IT resources.
- roles: IT Support, Helpdesk Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=420330
Configutation Options**
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Opportunities**
Enhanced User Training and Support
With the introduction of Web mode in Microsoft 365 Copilot, there is an opportunity to enhance user training and support materials. By creating comprehensive guides and training sessions that explain the benefits and functionalities of the new Web mode, users can maximize their productivity and efficiency in Teams and Outlook.
- next-steps: Develop training materials and schedule training sessions for users. Utilize feedback mechanisms to improve the training based on user experience.
- roles: Training Coordinators, IT Support Staff, Department Managers
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=420330
Policy Management for Web Search
The introduction of the 'Allow web search in Copilot' policy provides a chance to refine data governance and compliance strategies. By managing web searches separately, organizations can better control data access and ensure compliance with internal policies and regulations.
- next-steps: Review and update data governance policies to incorporate the new web search management capabilities. Train administrators on how to implement and monitor these policies effectively.
- roles: IT Administrators, Compliance Officers, Data Governance Managers
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=MC910984
Integration with Business Intelligence Tools
The new capabilities of Copilot can be leveraged to integrate with existing Business Intelligence (BI) tools. By utilizing the web grounding feature, organizations can enhance their BI insights with real-time data from the web, improving decision-making processes.
- next-steps: Identify key BI tools in use and explore integration possibilities with Microsoft 365 Copilot. Pilot the integration with a small group of users to assess effectiveness before a wider rollout.
- roles: Business Analysts, Data Scientists, IT Integration Specialists
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=420330
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 months ago
