check before: 2024-11-15
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft 365 suite, Microsoft Search, Outlook, Teams
Platform:
Online, Teams And Surface Devices, Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
Feature update, User impact

Details:
Summary:
Web mode is being released for Microsoft 365 Copilot in Teams and Outlook, starting mid-November 2024, with full rollout by late November. Users can switch between Web and Work modes, with no admin action needed for the update. Details are in Microsoft 365 Roadmap ID 420330.
Details:
We are releasing Web mode to Microsoft 365 Copilot users when they access the Copilot app in Microsoft Teams and Outlook.
This message is associated with Microsoft 365 Roadmap ID 420330.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-November 2024 and expect to complete by late November 2024.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-10-29
updated:
2024-10-29
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
Microsoft is rolling out a new feature for Microsoft 365 Copilot users that allows switching between "Web" and "Work" modes in Teams and Outlook, along with a policy for managing web searches, starting in November 2024.
Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration when switching between Web and Work modes without prior training or documentation, leading to decreased productivity.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=420330
Inconsistent Information Retrieval
Without preparation, users may receive outdated or irrelevant information from Copilot due to the new web search policy, impacting decision-making processes.
- roles: End Users, Data Analysts
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=420330
Increased Support Tickets
The rollout may lead to an increase in support tickets as users encounter issues or have questions about the new features, straining IT resources.
- roles: IT Support, Helpdesk Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=420330
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 month ago