check before: 2024-12-01
Product:
Entra, Microsoft 365 admin center
Platform:
Online, World tenant
Status:
Change type:
Updated message, Admin impact
Links:
Details:
Message Center is the primary channel to receive updates about your Microsoft services. Occasionally, we will send email service notifications regarding upcoming changes that require customer action, planned maintenance, or other important announcements.
To expand access and help you manage recipients in your organization, we will be implementing a new policy for receiving these transactional, email service notifications.
Change Category:
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Scope:
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Release Phase:
Created:
2024-10-29
updated:
2024-10-29
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
Starting December 1, 2024, only individuals with specific roles like "Dynamics 365 administrator" or "Power Platform administrator" will receive important email updates about regulation or policy changes, so it's crucial to update these roles accordingly using Microsoft's guidelines to ensure the right people continue to receive necessary information.
Direct effects for Operations**
Loss of Notification Access
Users not assigned the required roles will not receive important email service notifications, leading to potential unawareness of critical changes or maintenance schedules.
- roles: System Administrator, IT Support
- references: https://learn.microsoft.com/en-us/microsoft-365/admin/manage/message-center?view=o365-worldwide
Increased Risk of Service Disruption
Without timely notifications, users may miss necessary actions, resulting in service disruptions or degraded performance during maintenance periods.
- roles: End User, IT Support
- references: https://learn.microsoft.com/en-us/power-platform/admin/notifications-explained#email-service-notifications
Communication Breakdown
The change may lead to confusion among users regarding who is responsible for monitoring service updates, impacting overall user experience and trust in IT communications.
- roles: IT Manager, End User
- references: https://learn.microsoft.com/en-us/microsoft-365/enterprise/view-service-health?view=o365-worldwide
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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