check before: 2024-10-22
Product:
SharePoint
Platform:
Online, World tenant
Status:
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
SharePoint list and library rules' automated emails will now be sent from no-reply@sharepointonline.com with the display name "SharePoint Online." This change is effective immediately and requires no action, but email policies and workflows might need updating to include this new address.
Details:
We're making a change to how emails are sent for customers that use list or document library rules, which can be created from the Automate dropdown. Users can specify an automated email based on when a change occurs, a new file or item is added, a file or item is deleted, and file or item metadata conditions. To align system generated emails with best practices, these emails will now come from the no-reply@sharepointonline.com email address with the display name "SharePoint Online".
Previously, these emails would be sent on behalf of the user that made a file or item update.
[When will this happen:]
Available now
Change Category:
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Scope:
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Release Phase:
Created:
2024-10-22
updated:
2024-10-22
Task Type
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summary for non-techies**
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Direct effects for Operations**
Change in Email Sender Address
Automated emails will now be sent from no-reply@sharepointonline.com, which may confuse users expecting emails from specific individuals.
- roles: End Users, IT Support
- references: https://support.microsoft.com/office/create-a-rule-to-automate-a-list-or-library-151ea008-7fa6-409b-b0bd-b04a3b3cacd5
Email Policy Updates Required
Existing email policies and workflows may need to be updated to include the new sender address, potentially leading to missed notifications if not addressed.
- roles: System Administrators, Compliance Officers
- references: https://support.microsoft.com/office/create-a-rule-to-automate-a-list-or-library-151ea008-7fa6-409b-b0bd-b04a3b3cacd5
User Experience Disruption
Users may experience disruptions in their workflows if they rely on emails from specific users, leading to confusion and potential delays in response.
- roles: End Users, Project Managers
- references: https://support.microsoft.com/office/create-a-rule-to-automate-a-list-or-library-151ea008-7fa6-409b-b0bd-b04a3b3cacd5
Configutation Options**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
In the world of SharePoint, a small but important change has been made regarding how automated emails are sent when certain actions occur in lists or libraries. Think of SharePoint as a digital filing cabinet where you can store and manage documents and data. Within this system, you can set up rules to automatically send emails when specific events happen, like when a new document is added or when information is updated.
Previously, these automated emails appeared to come from the person who made the change. It's like getting a note from a colleague whenever they add a new file to a shared folder. However, now these emails will come from a generic email address: no-reply@sharepointonline.com, with the display name "SharePoint Online." Imagine it as receiving a notification from the filing cabinet itself, rather than from the person who placed the document inside.
This change is designed to align with best practices for system-generated emails, making it clear that these messages are automated and not directly from an individual. For most users, this change will happen seamlessly, and no action is required. However, if your organization has specific email policies or workflows that depend on recognizing the sender, you might need to update them to recognize this new email address.
Overall, this adjustment helps ensure that automated communications are consistent and easily identifiable, similar to how a company might standardize the format of its official letters to maintain a professional appearance.
** AI generated content. This information must be reviewed before use.
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