MC915482 – Microsoft 365 admin center: Business Chat (web) usage added to Active users metric in Microsoft 365 Copilot usage report

Power BI icon

check before: 2024-10-01

Product:

Copilot, Microsoft 365 admin center, Microsoft 365 Copilot, Power BI

Platform:

Online, Web, World tenant

Status:

In development

Change type:

Feature update, Admin impact

Links:

415468

Details:

Summary:
In late October 2024, the Microsoft 365 Copilot usage report will include Business Chat (web) in the 'Any app' active users metric, potentially increasing active users by less than 2%. Rollout is automatic, and admins should prepare for this change.

Details:
In late October 2024, the Any app active users in the Adoption by app section of the Microsoft 365 Copilot usage report in the Microsoft 365 admin center will include Business Chat (web) users, causing a slight increase since August 20, 2024. Overall, you can expect an increase in active users of less than 2% on average. However, please note that your tenant may experience a higher increase depending on specific usage patterns and needs. The specific usage data for Business Chat (web) is expected to be available by November 2024. A Microsoft 365 Copilot license is required to use this feature.
This message is associated with Microsoft 365 Roadmap ID 415468.
[When this will happen:
General Availability (Worldwide): We will begin rolling out late October 2024 and expect to complete by late October 2024.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2024-10-22

updated:
2024-10-22

Task Type

XXXXXXX ... free basic plan only

Docu to Check

XXXXXXX ... free basic plan only

MS How does it affect me

XXXXXXX ... free basic plan only

MS Preperations

XXXXXXX ... free basic plan only

MS Urgency

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

linked item details

XXXXXXX ... free basic plan only

Pictures

XXXXXXX ... free basic plan only

summary for non-techies**

XXXXXXX ... free basic plan only

Direct effects for Operations**

Increase in Active Users Metric
The inclusion of Business Chat (web) in the active users metric may lead to a slight increase of less than 2% in reported active users, which could affect resource allocation and performance assessments.
   - roles: IT Admin, Data Analyst
   - references: https://learn.microsoft.com/microsoft-365/admin/activity-reports/microsoft-365-copilot-usage?view=o365-worldwide, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=415468

Impact on Custom Reports
Organizations using the Copilot usage report as a basis for custom reports may need to revise historical data to account for the increase in active users, potentially leading to discrepancies in reporting.
   - roles: Data Analyst, Business Intelligence Developer
   - references: https://learn.microsoft.com/microsoft-365/admin/activity-reports/microsoft-365-copilot-usage?view=o365-worldwide, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=415468

Configutation Options**

XXXXXXX ... paid membership only

Data Protection**

XXXXXXX ... paid membership only

explanation for non-techies**

In late October 2024, Microsoft is updating its Microsoft 365 Copilot usage report to include data from Business Chat (web) in the 'Any app' active users metric. This change might cause a slight increase in the number of active users reported, potentially by less than 2%. This update will happen automatically, so no action is required from administrators before the rollout.

To put this into perspective, imagine you have a store that tracks the number of customers visiting each department. Previously, you only counted customers in the main departments like clothing and electronics. Now, you're also counting customers who visit a new section, say a coffee shop inside the store. This addition might slightly increase your total customer count, even if the coffee shop isn't the main attraction.

For those using Microsoft 365 Copilot usage reports as a basis for custom reports, such as those integrated into Power BI, it might be necessary to adjust historical data to reflect this change. It's like updating your store's sales records to include the coffee shop's sales, ensuring your reports accurately reflect all areas of customer activity.

Admins should review their current configurations to understand how this change might impact their organization and update any relevant documentation. This is similar to a store manager ensuring all staff are aware of the new coffee shop and adjusting their operations accordingly.

** AI generated content. This information must be reviewed before use.

a free basic plan is required to see more details. Sign up here


A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.



Share to MS Teams

Login to your account

Welcome Back, We Missed You!