MC915482 – Microsoft 365 admin center: Business Chat (web) usage added to Active users metric in Microsoft 365 Copilot usage report (archived)

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check before: 2024-10-01

Product:

Copilot, Microsoft 365 admin center, Microsoft 365 Copilot, Power BI

Platform:

Online, Web, World tenant

Status:

Launched

Change type:

Admin impact, Feature update, Updated message

Links:

415468

Details:

Summary:
The Microsoft 365 admin center will include Business Chat (web) in the 'Any app' active users metric of the Microsoft 365 Copilot usage report starting early December 2024. This update, associated with Roadmap ID 415468, may cause a slight active user increase, with specific usage data available by November 2024. No admin action is required before the rollout.

Details:
November 13, 2024: We have updated the rollout timeline below. Thank you for your patience.
In December 2024, (previously late October) the Any app active users in the Adoption by app section of the Microsoft 365 Copilot usage report in the Microsoft 365 admin center will include Business Chat (web) users, causing a slight increase since August 20, 2024. Overall, you can expect an increase in active users of less than 2% on average. However, please note that your tenant may experience a higher increase depending on specific usage patterns and needs. The specific usage data for Business Chat (web) is expected to be available by November 2024. A Microsoft 365 Copilot license is required to use this feature.
This message is associated with Microsoft 365 Roadmap ID 415468.
[When this will happen:
General Availability (Worldwide): We will begin rolling out early December 2024 (previously late October) and expect to complete by late December 2024 (previously late October).

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-10-22

updated:
2025-01-15

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MS How does it affect me

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summary for non-techies**

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Direct effects for Operations**

Increase in Active Users Metric
The inclusion of Business Chat (web) in the active users metric may lead to a slight increase in reported active users, potentially affecting usage statistics and reporting accuracy.
   - roles: IT Administrator, Data Analyst
   - references: https://learn.microsoft.com/microsoft-365/admin/activity-reports/microsoft-365-copilot-usage?view=o365-worldwide, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=415468

Impact on Custom Reports
Organizations using Copilot usage data for custom reports may need to revise historical data to account for the increase in active users, which could lead to discrepancies in reporting.
   - roles: Data Analyst, Business Intelligence Developer
   - references: https://learn.microsoft.com/microsoft-365/admin/activity-reports/microsoft-365-copilot-usage?view=o365-worldwide, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=415468

Configutation Options**

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Data Protection**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2024-11-14MC Last Updated10/22/2024 01:16:272024-11-14T01:25:59Z
2024-11-14MC MessagesIn late October 2024, the Any app active users in the Adoption by app section of the Microsoft 365 Copilot usage report in the Microsoft 365 admin center will include Business Chat (web) users, causing a slight increase since August 20, 2024. Overall, you can expect an increase in active users of less than 2% on average. However, please note that your tenant may experience a higher increase depending on specific usage patterns and needs. The specific usage data for Business Chat (web) is expected to be available by November 2024. A Microsoft 365 Copilot license is required to use this feature.
This message is associated with Microsoft 365 Roadmap ID 415468.
[When this will happen:
General Availability (Worldwide): We will begin rolling out late October 2024 and expect to complete by late October 2024.
November 13, 2024: We have updated the rollout timeline below. Thank you for your patience.
In December 2024, (previously late October) the Any app active users in the Adoption by app section of the Microsoft 365 Copilot usage report in the Microsoft 365 admin center will include Business Chat (web) users, causing a slight increase since August 20, 2024. Overall, you can expect an increase in active users of less than 2% on average. However, please note that your tenant may experience a higher increase depending on specific usage patterns and needs. The specific usage data for Business Chat (web) is expected to be available by November 2024. A Microsoft 365 Copilot license is required to use this feature.
This message is associated with Microsoft 365 Roadmap ID 415468.
[When this will happen:
General Availability (Worldwide): We will begin rolling out early December 2024 (previously late October) and expect to complete by late December 2024 (previously late October).
2024-11-14MC SummaryIn late October 2024, the Microsoft 365 Copilot usage report will include Business Chat (web) in the 'Any app' active users metric, potentially increasing active users by less than 2%. Rollout is automatic, and admins should prepare for this change.The Microsoft 365 admin center will include Business Chat (web) in the 'Any app' active users metric of the Microsoft 365 Copilot usage report starting early December 2024. This update, associated with Roadmap ID 415468, may cause a slight active user increase, with specific usage data available by November 2024. No admin action is required before the rollout.
2024-11-14MC MessageTagNamesFeature update, Admin impactUpdated message, Feature update, Admin impact
2024-11-14MC End Time12/07/2024 09:00:002025-02-10T09:00:00Z

Last updated 1 week ago

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